**Experienced Healthcare Customer Service Representative - Remote Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! blithequark is seeking an experienced Healthcare Customer Service Representative to join our team of dedicated professionals who are committed to making a meaningful impact in the lives of our customers. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With a global presence and local expertise, we are a force for good in supporting our communities, our clients, and the environment. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. **Benefits of Working with blithequark** As a Healthcare Customer Service Representative at blithequark, you can expect a comprehensive benefits package that includes: * Paid Training to help you develop the skills and knowledge you need to succeed * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to recharge and refocus * Employee wellness and engagement programs to support your physical and mental well-being * Opportunities for career growth and advancement in a dynamic and supportive environment **Your Role at blithequark** As a Healthcare Customer Service Representative, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns. Your responsibilities will include: * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling when required **Qualifications and Requirements** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferably in a healthcare setting) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require: * Internet Requirements: + Minimum subscribed download rate of 15.0 Mbps + Minimum subscribed upload rate of 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed required * Clean and quiet workspace **Join the blithequark Family** At blithequark, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. **Apply Now!** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Click the link below to submit your application and join the blithequark team! Apply for the job now! Apply for this job Apply for this job