**Experienced HVAC Technician – Remote Customer Service Representative for blithequark**

Are you a skilled HVAC technician looking for a new challenge in a dynamic and innovative company? Do you have a passion for delivering exceptional customer service and a strong background in heating, ventilation, and air conditioning systems? If so, we invite you to join blithequark as an Experienced HVAC Technician – Remote Customer Service Representative. **About blithequark** blithequark is a leading provider of innovative solutions in the HVAC industry. With a strong commitment to customer satisfaction and a passion for excellence, we strive to deliver top-notch products and services that meet the evolving needs of our customers. Our team of experts is dedicated to providing exceptional support and guidance to our customers, ensuring that they receive the best possible experience. **Job Summary** As an Experienced HVAC Technician – Remote Customer Service Representative, you will be responsible for providing technical support and guidance to customers on various HVAC-related issues. You will work closely with our team to resolve customer complaints, answer technical questions, and provide solutions to complex problems. Your strong technical knowledge, excellent communication skills, and customer-centric approach will make you an invaluable asset to our team. **Key Responsibilities** - Provide technical support and guidance to customers on various HVAC-related issues, including RTUs, air controllers, rack warmers, and exhaust fans. - Assist customers with different fixes and repairs, and be willing to follow guidance and instructions. - Work in a team-based environment with a positive attitude and a strong work ethic. - Collaborate with our team to resolve customer complaints, answer technical questions, and provide solutions to complex problems. - Develop and maintain a strong understanding of blithequark's products and services, including their features, benefits, and applications. - Stay up-to-date with industry trends, technologies, and best practices to provide the best possible support to our customers. **Essential Qualifications** - Bachelor's degree in a related field, such as HVAC, mechanical engineering, or a related field. - At least 2 years of experience in HVAC installation, maintenance, and repair. - Strong technical knowledge of HVAC systems, including RTUs, air controllers, rack warmers, and exhaust fans. - Excellent written and verbal communication skills, with the ability to communicate complex technical information to customers. - Valid driver's license and a clean driving record. - Ability to lift up to 50 pounds, push/pull/transport or move heavier objects (with additional labor or suitable equipment), work with ladders, and work from different levels. **Preferred Qualifications** - Master's degree in a related field, such as HVAC, mechanical engineering, or a related field. - 5+ years of experience in HVAC installation, maintenance, and repair. - Strong experience with customer service and technical support. - Certification in HVAC installation, maintenance, and repair, such as NATE or R-410A. - Strong knowledge of industry trends, technologies, and best practices. **Skills and Competencies** - Strong technical knowledge of HVAC systems, including RTUs, air controllers, rack warmers, and exhaust fans. - Excellent written and verbal communication skills, with the ability to communicate complex technical information to customers. - Strong problem-solving and analytical skills, with the ability to resolve complex technical issues. - Ability to work in a team-based environment with a positive attitude and a strong work ethic. - Strong customer service and technical support skills, with the ability to provide exceptional support to customers. - Strong knowledge of industry trends, technologies, and best practices. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our employees with opportunities for growth and development. As an Experienced HVAC Technician – Remote Customer Service Representative, you will have access to: - Ongoing training and development programs to enhance your technical knowledge and skills. - Opportunities for career advancement and professional growth. - A dynamic and innovative work environment that encourages creativity and innovation. - A strong team-based culture that values collaboration and teamwork. - A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and a 401(k) program. **Work Environment and Company Culture** blithequark is a dynamic and innovative company that values collaboration, teamwork, and customer satisfaction. Our work environment is fast-paced and challenging, with a strong focus on delivering exceptional customer service and support. As an Experienced HVAC Technician – Remote Customer Service Representative, you will work closely with our team to resolve customer complaints, answer technical questions, and provide solutions to complex problems. **Compensation, Perks, and Benefits** At blithequark, we offer a comprehensive benefits package that includes: - Competitive salary, ranging from $35,000 to $40,000 per year. - Comprehensive health insurance, including medical, dental, and vision insurance. - 401(k) program with company match. - Paid vacation time and holidays. - Flexible work arrangements, including remote work options. - Opportunities for career advancement and professional growth. - A dynamic and innovative work environment that encourages creativity and innovation. **How to Apply** If you are a skilled HVAC technician with a passion for delivering exceptional customer service, we invite you to apply for the Experienced HVAC Technician – Remote Customer Service Representative position at blithequark. To apply, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job