**Experienced Inbound Customer Service Representative – Remote Opportunity with blithequark**

Remote, USA Full-time
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in people's lives? Do you thrive in a fast-paced, dynamic environment where every interaction matters? If so, we invite you to join blithequark's Inbound Customer Service Team as a Remote Customer Service Representative. **The Opportunity** blithequark is a rapidly growing global business providing contact center and business process outsourcing (BPO) solutions, serving some of the most recognized companies in pet care and telecommunications. As a Remote Customer Service Representative, you will be part of our world-class team that helps reunite people with their missing pets nationwide. Our 24/7, 365-day-a-year operation requires a dedicated and compassionate individual who can provide top-notch support to our customers. **What You'll Do** As a Remote Customer Service Representative, you will be responsible for: * Reassuring panicked callers about their missing pets and providing a positive experience for our customers * Serving as the frontline team to help reunite pets with their pet parents * Adhering to daily schedules to manage inbound calls, with the possibility of increased calls during peak periods * Collaborating with a team of like-minded individuals to achieve exceptional customer satisfaction * Participating in ongoing training and development to enhance your skills and knowledge **Why You'll Love Working with blithequark** At blithequark, we are committed to building a workplace where every employee is welcomed and valued. We believe in wowing our clients and taking care of our employees. You'll enjoy: * Competitive salary based on experience, starting at $14.50 an hour * Paid time off and paid holidays * Comprehensive medical, dental, vision, and life insurance benefits * 401K with company match * Career advancement opportunities – we love to promote from within! * Fun and motivating work environment * Casual dress **What You'll Bring** To succeed in this role, you will need: * Previous call center experience is REQUIRED * High School diploma or GED required * If remote, a quiet designated work area at home (this role is not a substitute for childcare, elder care, side gigs, etc.) * Ability to pass a drug screen and federal background check upon hire **The Team** blithequark is a purpose-driven organization that thrives on innovation, inclusiveness, and fresh perspectives. Our collaborative environment allows our employees to learn daily and do meaningful and impactful work. We support a culture that delights our clients, engages our teams, and gives back to our local communities. **Work Environment and Culture Highlights** * On-site training in Tulsa, OK for at least three weeks, followed by remote work from home (WFH) after meeting attendance and performance goals * Flexible scheduling with day and evening shifts available * Collaborative team environment with opportunities for advancement * Ongoing training and development to enhance your skills and knowledge * Recognition and rewards for outstanding performance **Compensation, Perks, and Benefits** * Competitive salary based on experience * Comprehensive benefits package, including medical, dental, vision, and life insurance * 401K with company match * Paid time off and paid holidays * Career advancement opportunities * Fun and motivating work environment * Casual dress **How to Apply** If you're passionate about delivering exceptional customer experiences and making a meaningful impact in people's lives, we invite you to apply for this exciting opportunity. Please visit our website at [www.blithequark.com/jobs]( to submit your application. **Equal Opportunity Employer** blithequark is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job
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