**Experienced Inbound Customer Service Representative – Work from Home Opportunity at blithequark**

Are you a customer service enthusiast looking for a challenging and rewarding role that allows you to work from the comfort of your own home? Do you thrive in fast-paced environments where no two calls are ever the same? If so, we invite you to join blithequark, a leading global customer service provider with over 80 years of experience, as an Inbound Customer Service Representative. **About blithequark** blithequark is a renowned company that has been at the forefront of customer service innovation for decades. Our commitment to delivering exceptional customer experiences has earned us a reputation as a trusted partner for businesses around the world. With a strong focus on teamwork, employee development, and career growth, we offer a dynamic and supportive work environment that fosters collaboration, creativity, and success. **Job Summary** As an Inbound Customer Service Representative at blithequark, you will be responsible for responding to telephone inquiries from customers regarding various topics, including customer promotions, eligibility requirements, and billing questions. You will also troubleshoot issues related to self-registration, toll-free calls, and out-of-franchise long-distance service. This role requires empathy, excellent communication skills, and the ability to handle stressful and upset callers in a professional and courteous manner. **Key Responsibilities** * Respond to incoming calls from customers regarding customer promotions, research eligibility requirements, troubleshoot issues related to self-registration, toll-free calls, and out-of-franchise long-distance service, and billing questions * Provide a positive customer experience by resolving issues efficiently and effectively * Manage multiple calls simultaneously while working on a computer to process and troubleshoot transactions in a timely manner * Wear a headset and use a computer to navigate various systems and software applications * Collaborate with colleagues to resolve complex issues and share knowledge and best practices * Participate in training and development programs to enhance skills and knowledge **What You'll Get** * **Competitive Compensation**: Enjoy a guaranteed base pay of $14.35 per hour, with opportunities for overtime and bonuses * **Flexible Schedule**: Work from home with a 40-hour per week schedule, with flexibility to adjust as needed * **Comprehensive Training**: Receive comprehensive training and onboarding to ensure your success in the role * **Paid Time Off**: Enjoy 10 days of paid time off during your first year, plus 7 paid holidays * **Benefits**: Receive medical, dental, and vision insurance with premiums partly paid by the company * **College Tuition Reimbursement**: Take advantage of up to $5,250 annually in college tuition reimbursement * **Teamwork and Recognition**: Participate in frequent contests and recognition events that celebrate teamwork and individual achievements * **Referral Program**: Earn unlimited bonuses through our employee referral program * **Career Growth**: Gain valuable experience and skills that can lead to promotions and career advancement opportunities **Requirements** * **High School Diploma or Equivalent**: A high school diploma or equivalent is required for this role * **Excellent Communication Skills**: Strong verbal and written communication skills are essential for success in this role * **Empathy and Problem-Solving Skills**: Ability to empathize with customers and resolve issues efficiently and effectively * **Technical Skills**: Proficiency in using computer software applications and navigating multiple systems simultaneously * **Flexibility and Adaptability**: Ability to work in a fast-paced environment and adapt to changing situations and priorities **Preferred Qualifications** * **Customer Service Experience**: Previous experience in customer service or a related field is highly desirable * **Technical Skills**: Proficiency in using CRM software, Microsoft Office, and other technical applications * **Language Skills**: Fluency in multiple languages is an asset, but not required **Why Join blithequark?** * **Career Growth Opportunities**: blithequark offers a clear path for career advancement and professional growth * **Dynamic Work Environment**: Our work-from-home environment is dynamic and supportive, with opportunities for collaboration and teamwork * **Competitive Compensation and Benefits**: Enjoy a competitive salary, comprehensive benefits, and opportunities for bonuses and overtime * **Comprehensive Training and Development**: Receive comprehensive training and development programs to enhance your skills and knowledge **How to Apply** If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to apply today. Please visit our website to submit your application and schedule an interview. Apply Now! Apply for this job