**Experienced IT Business Analyst – Data Entry and Server Farm Management**

Remote, USA Full-time
**Join arenaflex, a world-renowned leader in the aviation industry, as we seek an exceptional IT Business Analyst to join our dynamic team.** Are you a highly motivated and detail-oriented professional with a passion for IT and data entry? Do you have a strong background in server farm management and a keen eye for process improvement? If so, we encourage you to apply for this exciting opportunity to join arenaflex's IT team as an IT Business Analyst. **About arenaflex** arenaflex is a global leader in the aviation industry, renowned for its commitment to excellence, innovation, and customer satisfaction. With a rich history spanning over a century, arenaflex has grown into a diverse and dynamic organization with a presence in over 50 countries worldwide. Our team of dedicated professionals is driven by a shared vision to provide exceptional service, foster a culture of inclusivity and respect, and continuously push the boundaries of innovation and excellence. **Job Summary** As an IT Business Analyst at arenaflex, you will play a critical role in ensuring the smooth operation of our IT infrastructure, including data entry, server farm management, and project management. You will work closely with our IT team to identify areas for improvement, develop and implement process enhancements, and provide exceptional support to our stakeholders. If you are a motivated and detail-oriented professional with a passion for IT and data entry, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Provide IT administration of expert services, project management, and support to ensure the operational sustainability of the basic infrastructure that supports our airport communication spaces for arenaflex's IT Offices Group. * Manage the IT administration of all site executions, inventories, system planning, and maintenance for server farm basic infrastructure, IT accreditation labs, and remote communication room basic climate gear. * Provide IT support for IT labs to align our client application and design teams with workstations, equipment, and access to test their applications. * Collaborate with professional services responsible for basic framework maintenance and break-fix activities at remote communication rooms. * Manage, operate, maintain, and monitor all basic offices infrastructure for server farm and remote communication room gear. * Develop and implement server farm and remote communication room standards for space, power, cooling, and physical layer IT infrastructure. * Support IT Offices grounds fiber ring to maintain the reliability and service coherence of the Atlanta airport and grounds offices underground fiber ring. * Suggest and implement departmental policies, procedures, standards, and methods. * Ensure compliance with all governing corporate policies and regulations. * Manage project planning and execution of server farm and remote communication room capital upgrades, updates, and improvements. * Determine IT and basic offices services, ensuring accurate documentation, obtaining best prices for products and services, and ensuring that vendors meet their contractual obligations. * Provide proactive and break-fix support for alert/ticket remediation related to offices, remote communication rooms, lab, and server farm gear. * Ensure the operational sustainability of airport basic climate framework. * Develop Plan Guidelines for Remote Communication Room Space, UPS, air conditioning, Generators, and Fire Life and Security (FLS) systems. * Collaborate with remote teams for airport basic framework maintenance and break-fix activities. * Conduct surveys and store support records, ensuring discrepancies are remediated. * Provide remote incident management support for airport basic hardware. * Provide remote installation, setup, and operational support. * Maintain strict adherence to change control procedures. * Balance multiple priorities within established time constraints. * Demonstrate adaptability to support an activity with varying shifts, extended hours, and availability to work requirements. * Possess strong written and verbal communication skills. * Focus on the health and safety of self, others, and personal data. * Embrace diverse individuals, perspectives, and styles. **What You'll Need to Succeed (Minimum Qualifications)** * Bachelor's degree in a relevant field (e.g., computer science, information technology, business administration). * Strong background in server farm management and IT administration. * Experience with project management, including planning, execution, and monitoring. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment with multiple priorities and deadlines. * Strong analytical and problem-solving skills. * Proficiency in Microsoft Office, including Excel, Word, and PowerPoint. * Familiarity with IT service management frameworks (e.g., ITIL). **What Will Give You an Edge (Preferred Qualifications)** * IT project management experience (at least 3 years) within a high-availability communication room or server farm working environment, with daily operational requirements and the operation of production systems and equipment. * Experience with IT service management tools (e.g., ServiceNow, JIRA). * Familiarity with cloud-based platforms (e.g., AWS, Azure). * Strong knowledge of IT security principles and practices. * Experience with data analytics and reporting tools (e.g., Tableau, Power BI). **What We Offer** * Competitive salary and benefits package. * Opportunities for professional growth and development. * Collaborative and dynamic work environment. * Recognition and rewards for outstanding performance. * Comprehensive training and support. * Flexible work arrangements, including remote work options. * Access to cutting-edge technology and tools. * Opportunities for career advancement and leadership development. **How to Apply** If you are a motivated and detail-oriented professional with a passion for IT and data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted. **Join arenaflex today and take the first step towards a rewarding and challenging career in IT!** Apply for this job
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