Experienced IT Business Analyst – IT Facilities and Remote Communication Room Management for Blithequark

Introduction to Blithequark Blithequark is a leading organization in the aviation industry, committed to providing exceptional services and experiences to its customers. With a strong focus on innovation, reliability, and customer satisfaction, blithequark has established itself as a trusted brand in the market. Our company culture is built on a foundation of integrity, honesty, respect, diligence, and employee service, ensuring that every team member feels valued and supported in their role. Job Overview We are seeking an experienced IT Business Analyst – IT Facilities to join our team at blithequark. As a key member of our IT Facilities Group, you will be responsible for providing expert IT management services, project management, and support to ensure the functional sustainability of our critical infrastructure that supports our airport communication spaces. This is a full-time, remote work-from-home opportunity that offers a competitive salary of $26 per hour and a range of benefits to support your career growth and well-being. Key Responsibilities Provide IT management of all site implementations, inventories, infrastructure planning, accompanying, protection strategies of support and break/fix services for data center critical infrastructure, IT certification labs, and remote communication room critical climate hardware. Offer IT support to IT labs to align our client application and engineering teams with workstations, equipment, and access to test their applications. Coordinate remotely with professional services responsible for critical infrastructure support and break-fix activities at remote communication rooms. Manage, operate, maintain, and monitor all critical facilities infrastructure for data center and remote communication room equipment. Develop data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure. Support IT Facilities campus fiber ring to maintain the integrity and service continuity of the Atlanta airport and campus facilities underground fiber ring. Propose and implement departmental policy, guidelines, rules, and procedures, ensuring compliance with all governing corporate standards and regulations. Manage project management of data center and remote communication room standards capital improvements, upgrades, and enhancements. Select IT and critical facilities services, ensuring accurate documentation, obtaining the best prices for products and services, and ensuring that vendors fulfill their contractual commitments. Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Bachelor's degree in a relevant field. Knowledge of data center technology and critical facilities infrastructure. Project management experience in managing remote communication room standards capital improvements, upgrades, and enhancements. Capital budgeting and project management for airport critical hardware life cycle replacement. Support Corporate Real Estate projects that intersect with remote communication room design/work as an IT Facilities representative and on-site assessment reporting. Space, UPS power, and critical cooling capacity management. Selection of critical facilities services, ensuring accurate documentation, obtaining the best prices for products and services, and ensuring that vendors fulfill their contractual commitments. Manages the design, implementation, and vendor support of the appropriate electrical power, A/C, fire suppression, security, floor support, and cabling programs for communication rooms. Provides proactive and break-fix support for alarm/ticket remediation related to facilities, remote communication rooms, lab, and data center hardware. Operational sustainability of airport critical climate infrastructure. Develops Plan Standards for Remote Communication Room Space, UPS, air conditioning, Generators, and Fire Life and Safety (FLS) systems. Remote coordination of airport critical infrastructure support and break-fix activities. Reviews/Maintains Maintenance Records, ensuring discrepancies are remediated. Provides remote Incident Management resolution to airport critical equipment. Provides remote installation, configuration, and operational support. Maintains strict adherence to change control activities. Balances competing demands within established time limits. Flexibility to support an operation with changing shifts, extended hours, and on-call requirements. Strong written and verbal communication skills. Consistently prioritizes the safety and security of self, others, and personal data. Preferred Qualifications While not essential, the following preferred qualifications will give you an upper hand in this role: Four-year degree or 5 or more years of relevant experience. Trade School Graduate. IT Project Management experience with (at least 2 years) in a high-availability communication room or data center operating environment, daily operational requirements, and the operation of production systems and equipment. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to supporting the career growth and development of our team members. As an IT Business Analyst – IT Facilities, you will have access to a range of training and development opportunities, including: Career development programs to achieve your long-term career objectives. Access to over 500 discounts, specialty savings, and voluntary benefits through blithequark perks. Wellness programs to support physical, emotional, social, and financial well-being, including access to an employee assistance program offering support for yourself and anyone in your family, free financial education, and extensive resources supporting mental health counseling. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive company culture. As a remote work-from-home team member, you will be part of a dynamic and collaborative team that values integrity, honesty, respect, diligence, and employee service. Our work environment is built on a foundation of trust, open communication, and mutual respect, ensuring that every team member feels valued and supported in their role. Compensation, Perks, and Benefits As a blithequark team member, you will be eligible for a range of compensation, perks, and benefits, including: Competitive salary of $26 per hour. Comprehensive health benefits, including medical, dental, vision, short-term/long-term disability, and life benefits. Paid time off, including vacation, holidays, and personal time. Domestic and international (backup) flight privileges for employees and qualified relatives. Access to over 500 discounts, specialty savings, and voluntary benefits through blithequark perks. Conclusion If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at blithequark. As an IT Business Analyst – IT Facilities, you will play a critical role in supporting the functional sustainability of our critical infrastructure and contributing to the success of our organization. Don't miss out on this opportunity to take your career to the next level and apply today! Apply now to become a part of the blithequark team and start your journey to success! Apply for this job