**Experienced IT Chat Specialist – Elevating Online Shopping Experiences at blithequark**

Remote, USA Full-time
Are you passionate about technology and helping others? Do you have a knack for connecting with people and sharing your expertise? If so, we invite you to join blithequark, a forward-thinking company that's revolutionizing the online shopping experience by putting real people at the forefront. At blithequark, we believe that the key to a seamless and enjoyable online shopping experience lies in the connections we make with our customers. That's why we're seeking an experienced IT Chat Specialist to join our team of passionate and knowledgeable advocates. As an IT Chat Specialist, you'll be the face of blithequark, providing top-notch support and guidance to our customers as they navigate our online platform. **Responsibilities and Duties** As an IT Chat Specialist at blithequark, you'll be responsible for: * Sharing your passion for our brand and products with customers, creating a contagious and engaging experience * Utilizing our products and services to provide expert advice and guidance * Familiarizing yourself with our brand site and media, as well as competitor products, to stay ahead of the curve * Demonstrating empathy and understanding in stressful situations, providing a calming presence for our customers * Collaborating with our team to develop and implement strategies that drive customer satisfaction and loyalty **Skills and Qualifications** To succeed in this role, you'll need: * 5+ years of experience in the IT industry, with a strong background in large corporate or hospital IT systems (a plus) * Familiarity with top operating systems and brand environments * A passion for helping others with large-scale electronic purchasing needs * The ability to explain complex concepts in a clear and concise manner, tailored to the customer's knowledge level * Strong typing skills (at least 35 wpm) and the ability to communicate effectively in text form * Excellent problem-solving skills and a willingness to learn and adapt to new situations **blithequark's Purpose** At blithequark, our purpose is to empower our customers to achieve their goals by providing them with the technology advice and products they need, when they need them. We're committed to delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team. **Compensation and Perks** As a 1099 Independent Contractor, you'll enjoy: * Performance-based rewards redeemable for products and/or gift cards * Insider information from our brand about new product launches and events * Chat interactions paid out weekly on an hourly basis ($18-$22 per hour, based on experience and skill set) * Immediate start upon completion of onboarding * The flexibility to work remotely from anywhere with a stable internet connection **Technology Requirements** To ensure a seamless experience for our customers, you'll need: * A desktop or laptop with Chrome browser (tablets and other mobile devices are not compatible at this time) * A stable internet connection (we recommend at least a consistent 10mbps) * Reliable sound output (either through built-in computer speakers or third-party speakers or headsets) **Why Join blithequark?** At blithequark, we're passionate about creating a work environment that's inclusive, supportive, and empowering. We believe in: * Fostering a culture of innovation and creativity * Encouraging continuous learning and professional growth * Celebrating diversity and promoting inclusivity * Providing opportunities for career advancement and development If you're a motivated and passionate individual who's looking for a challenging and rewarding role, we invite you to apply to become an IT Chat Specialist at blithequark. Join our team and be part of a dynamic and forward-thinking organization that's shaping the future of online shopping. Apply Now! Apply for this job
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