Experienced Live Chat Data Entry Specialist – Remote Work Opportunity with Competitive Hourly Rate and Comprehensive Benefits
Introduction to arenaflex arenaflex is a leading organization that values innovation, customer satisfaction, and employee well-being. As a remote Live Chat Data Entry Specialist, you will be part of a dynamic team that is dedicated to delivering exceptional service and driving business growth through data-driven solutions. Our company is committed to fostering a culture of excellence, diversity, and inclusion, where every employee can thrive and reach their full potential. Job Overview We are seeking an experienced and skilled Live Chat Data Entry Specialist to join our team. As a key member of our utility team, you will work closely with cross-functional teams to outline, body, and capture commercial enterprise needs. Your primary responsibilities will include growing information of voice of the customer methods, leveraging the same to outline and transform the facts within our cornerstone large data platform, and designing and building sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions. Key Responsibilities Collaborate with utility teams to outline, body, and capture commercial enterprise needs Grow information of voice of the customer methods and leverage the same to outline and transform the facts within our cornerstone large data platform Design and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions Ensure information first-rate and accuracy through intensive testing at variable and use case degree Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools Proactively pick out and automate guide obligations to improve best and efficiency Requirements and Qualifications To be successful in this role, you should have prior experience in customer service or data entry roles, excellent typing speed and accuracy, strong communication skills, and the ability to multitask and prioritize in a fast-paced environment. You should also be proficient in using computer applications and navigating online systems, with flexible availability to work varying shifts as needed. Essential Qualifications Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, development launch management, and troubleshooting understanding for data-driven tasks for a span of no longer less than 3+ years Experience with agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups Strong collaboration and communication skills, with the ability to work closely with partners from GSN and AET to prioritize, define, increase, and test the statistics for various use cases as part of the VOC end-to-end strategy Preferred Qualifications Experience with customer service or data entry roles, with a strong understanding of customer needs and expectations Knowledge of data analysis and interpretation, with the ability to identify trends and patterns in data Experience with automation tools and technologies, with the ability to proactively identify and automate manual tasks to improve efficiency Skills and Competencies To be successful in this role, you should possess a range of skills and competencies, including: Strong technical skills, with experience in data analysis, interpretation, and visualization Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams Strong problem-solving and analytical skills, with the ability to identify trends and patterns in data Ability to work in a fast-paced environment, with flexible availability to work varying shifts as needed Career Growth and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Live Chat Data Entry Specialist, you will have access to comprehensive training and support resources, with opportunities for career growth and advancement within the company. You will also be part of a dynamic team that is dedicated to delivering exceptional service and driving business growth through data-driven solutions. Work Environment and Company Culture arenaflex values the well-being of our employees and their loved ones, with a range of benefits and programs that support their holistic well-being. We prioritize their physical, financial, and intellectual health through each stage of life, with a commitment to diversity, equity, and inclusion. Our company culture is built on a foundation of excellence, innovation, and customer satisfaction, where every employee can thrive and reach their full potential. Compensation, Perks, and Benefits We offer a competitive hourly rate of $35, with a range of benefits and perks that include: Remote work opportunity with the flexibility to work from home Access to comprehensive training and support resources Potential for career growth and advancement within arenaflex Eligibility for employee benefits such as healthcare, retirement plans, and more Conclusion If you are a motivated and skilled individual who is passionate about delivering exceptional service and driving business growth through data-driven solutions, we encourage you to apply for this exciting opportunity. As a Live Chat Data Entry Specialist at arenaflex, you will be part of a dynamic team that is dedicated to excellence, innovation, and customer satisfaction. Apply now to join our team and take the first step towards a rewarding and challenging career. Apply for this job