**Experienced Live Chat Representative – Customer Service & Sales Expert – Remote Opportunity at blithequark**
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are the same? If so, we invite you to join blithequark, a dynamic and growing company in the plastics industry, as a Telechat / Live Chat Representative. This is an exciting opportunity to be part of a team that values innovation, collaboration, and customer satisfaction. **About blithequark** blithequark is a leading company in the plastics industry, dedicated to providing high-quality products and services to our customers. Our mission is to empower our customers to achieve their goals, and we're committed to delivering exceptional experiences through every interaction. As a Telechat / Live Chat Representative, you'll be at the forefront of this mission, providing timely and professional support to our customers through our live chat platform. **Key Responsibilities** As a Telechat / Live Chat Representative at blithequark, you'll be responsible for: * Monitoring and responding to incoming chat messages in a timely and professional manner, ensuring that our customers receive prompt and accurate assistance. * Providing accurate and detailed information about our products, services, and policies, helping customers make informed decisions and resolving any queries they may have. * Effectively promoting and upselling products to increase sales, leveraging your knowledge of our products and services to drive revenue growth. * Assisting customers with placing orders and tracking shipments , ensuring seamless and efficient order fulfillment. * Resolving customer complaints and issues with patience and empathy, turning negative experiences into positive ones. * Documenting and escalating customer feedback and suggestions to improve customer satisfaction and drive business growth. **Qualifications** To succeed as a Telechat / Live Chat Representative at blithequark, you'll need: * A High School Diploma or equivalent , demonstrating your ability to learn and adapt quickly. * 1 year of experience in customer service or sales , preferably in a chat or call center environment, where you've honed your communication and problem-solving skills. * Strong written communication skills and the ability to type quickly and accurately, ensuring that you can respond to customer inquiries efficiently. * Ability to multitask and prioritize responsibilities , managing multiple chats and tasks simultaneously while maintaining a high level of productivity. * Team player with a positive attitude and strong work ethic , collaborating with colleagues to achieve shared goals and delivering exceptional results. * Proficient in Microsoft Office and the ability to learn new software systems, adapting to our technology stack with ease. * Knowledge of the plastics industry is a plus, but not required, as we'll provide comprehensive training to ensure your success. **What We Offer** As a Telechat / Live Chat Representative at blithequark, you'll enjoy: * Competitive salary and benefits package , recognizing your value and contributions to our team. * Comprehensive training program , equipping you with the knowledge and skills needed to excel in your role. * Opportunities for growth and advancement , enabling you to develop your career and take on new challenges. * Positive and inclusive work environment , fostering a culture of collaboration, respect, and open communication. * Supportive and collaborative team , working together to achieve our goals and deliver exceptional customer experiences. **Join Our Team** If you're a motivated self-starter with exceptional communication skills and a passion for delivering excellent customer service, we want to hear from you! Apply now to join our team as a Telechat / Live Chat Representative at blithequark and embark on a rewarding career journey. Apply Job! Apply for this job