**Experienced Live Chat Representative – Delivering Exceptional Customer Experiences in the Plastics Industry**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy the challenge of providing accurate and detailed information to customers? If so, we invite you to join blithequark, a dynamic and growing company in the plastics industry, as a Telechat / Live Chat Representative. At blithequark, we understand the importance of providing top-notch customer service, and we're seeking a talented and driven individual to join our team. As a Telechat / Live Chat Representative, you will be the first point of contact for our customers, assisting them with inquiries, orders, and providing product information. Your main role will be to ensure that our customers have a positive and seamless experience while interacting with our brand. **About blithequark** blithequark is a leading company in the plastics industry, dedicated to providing innovative solutions to our customers. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a positive and inclusive work environment. As a Telechat / Live Chat Representative, you will be part of a dynamic and growing team that values collaboration, creativity, and customer satisfaction. **Key Responsibilities** As a Telechat / Live Chat Representative, you will be responsible for: * **Monitoring and Responding to Incoming Chat Messages**: Respond to customer inquiries in a timely and professional manner, ensuring that all messages are addressed promptly and accurately. * **Providing Accurate and Detailed Information**: Offer detailed information about our products, services, and policies, ensuring that customers have a clear understanding of our offerings. * **Promoting and Upselling Products**: Effectively promote and upsell products to increase sales, while maintaining a customer-centric approach. * **Assisting with Orders and Shipments**: Assist customers with placing orders and tracking shipments, ensuring that all transactions are processed efficiently and accurately. * **Resolving Customer Complaints and Issues**: Resolve customer complaints and issues with patience and empathy, ensuring that all concerns are addressed promptly and professionally. * **Documenting and Escalating Customer Feedback**: Document and escalate customer feedback and suggestions to improve customer satisfaction, ensuring that all feedback is taken seriously and acted upon. **Qualifications** To be successful as a Telechat / Live Chat Representative, you will need: * **High School Diploma or Equivalent**: A high school diploma or equivalent is required, with a strong emphasis on written communication skills and ability to type quickly and accurately. * **1 Year of Experience in Customer Service or Sales**: 1 year of experience in customer service or sales, preferably in a chat or call center environment, is required. * **Strong Written Communication Skills**: Excellent written communication skills are essential, with the ability to type quickly and accurately. * **Ability to Multitask and Prioritize Responsibilities**: The ability to multitask and prioritize responsibilities is crucial, ensuring that all tasks are completed efficiently and effectively. * **Team Player with a Positive Attitude**: A positive attitude and strong work ethic are essential, with a focus on teamwork and collaboration. * **Proficient in Microsoft Office**: Proficiency in Microsoft Office is required, with the ability to learn new software systems. * **Knowledge of Plastics Industry**: Knowledge of the plastics industry is a plus, but not required. **What We Offer** As a Telechat / Live Chat Representative at blithequark, you can expect: * **Competitive Salary and Benefits Package**: A competitive salary and benefits package, ensuring that you are rewarded for your hard work and dedication. * **Comprehensive Training Program**: A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role. * **Opportunities for Growth and Advancement**: Opportunities for growth and advancement, ensuring that you can develop your career and achieve your goals. * **Positive and Inclusive Work Environment**: A positive and inclusive work environment, where you can thrive and contribute to a dynamic and growing team. * **Supportive and Collaborative Team**: A supportive and collaborative team, where you can work together to achieve common goals and objectives. **Why Join blithequark?** At blithequark, we offer a unique and exciting opportunity to join a dynamic and growing company in the plastics industry. As a Telechat / Live Chat Representative, you will be part of a team that values customer satisfaction, teamwork, and collaboration. We offer a competitive salary and benefits package, comprehensive training program, and opportunities for growth and advancement. If you are a motivated self-starter with exceptional communication skills and a passion for delivering exceptional customer experiences, we want to hear from you! Apply now to join our team and take the first step towards a rewarding and challenging career. **How to Apply** To apply for the Telechat / Live Chat Representative position at blithequark, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our dynamic and growing team. [Apply Now]( Apply for this job