**Experienced Live Chat Support Specialist – Remote Customer Service Representative (Entry Level / Part Time)**

Remote, USA Full-time
Are you a highly motivated and enthusiastic individual looking to kick-start your career in customer service? Do you have excellent communication skills, a strong work ethic, and the ability to work independently? If so, we invite you to join blithequark's dynamic team as a Live Chat Support Specialist. As a key member of our remote customer service team, you will play a vital role in providing exceptional support to our clients' customers, helping to build their brand reputation, and driving business growth. **About blithequark** blithequark is a leading provider of innovative solutions for businesses, helping them to succeed in today's fast-paced digital landscape. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients and their customers. Our team is passionate about making a positive impact, and we're committed to creating a work environment that's inclusive, supportive, and fun. **Job Summary** As a Live Chat Support Specialist, you will be responsible for responding to live chat messages on behalf of our clients, providing timely and accurate support to their customers. This is an excellent opportunity to gain valuable experience in customer service, develop your communication skills, and work with a talented team of professionals. With comprehensive training provided, you'll be equipped to succeed in this role and take your career to the next level. **Key Responsibilities** * Respond to live chat messages on our clients' websites and social media accounts in a timely and professional manner * Provide accurate and helpful support to customers, resolving their queries and concerns * Deliver discount codes and sales links to customers, as required * Follow provided steps and instructions to ensure consistency and quality in your responses * Work independently, using your own initiative to manage your workload and meet deadlines * Collaborate with our team to ensure seamless support and excellent customer experience **Essential Qualifications** * A device with access to social media and website chat functions (phone, tablet, or laptop) * Ability to work independently and manage your time effectively * Strong communication skills, with the ability to respond to customer inquiries in a clear and concise manner * Reliable internet connection and a quiet, distraction-free workspace * 5+ hours availability per week, with flexibility to work additional hours as needed * Ability to follow provided steps and instructions, with a focus on quality and consistency **Preferred Qualifications** * Previous experience in customer service or a related field * Knowledge of social media platforms and online chat functions * Strong problem-solving skills, with the ability to think critically and resolve complex issues * Excellent communication and interpersonal skills, with the ability to work effectively with our team and clients * Ability to work in a fast-paced environment, with multiple priorities and deadlines **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work independently and manage your time effectively * Strong problem-solving skills, with the ability to think critically and resolve complex issues * Ability to follow provided steps and instructions, with a focus on quality and consistency * Strong attention to detail, with a focus on accuracy and quality * Ability to work in a fast-paced environment, with multiple priorities and deadlines **Career Growth Opportunities and Learning Benefits** As a Live Chat Support Specialist at blithequark, you'll have the opportunity to develop your skills and knowledge in customer service, communication, and problem-solving. Our comprehensive training program will equip you with the skills and confidence you need to succeed in this role and take your career to the next level. With a focus on career growth and development, we offer opportunities for advancement, training, and professional development. **Work Environment and Company Culture** At blithequark, we're passionate about creating a work environment that's inclusive, supportive, and fun. Our team is dedicated to making a positive impact, and we strive to deliver exceptional service to our clients and their customers. With a focus on work-life balance, we offer flexible scheduling, remote work options, and a range of benefits to support your physical and mental well-being. **Compensation, Perks, and Benefits** As a Live Chat Support Specialist at blithequark, you'll enjoy a competitive hourly rate of $35 per hour, with opportunities for advancement and career growth. Our comprehensive benefits package includes: * Competitive hourly rate * Flexible scheduling and remote work options * Comprehensive training and professional development opportunities * Opportunities for advancement and career growth * A range of benefits to support your physical and mental well-being **How to Apply** If you're a motivated and enthusiastic individual with a passion for customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunities Employer** blithequark is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of their background, experience, or qualifications. Apply for this job
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