**Experienced Manager, Business Development Operations – Global Health Organization**

About Clinton Health Access Initiative (CHAI) Clinton Health Access Initiative (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low- and middle-income countries. Our mission is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, and learnings are shared globally. With a diverse team of enthusiastic individuals across 40 countries, we work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. Since our founding in 2002, CHAI has expanded its focus from HIV/AIDS to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: Job Summary The Business Development Operations Manager at Clinton Health Access Initiative (CHAI) plays a crucial role in supporting the Vice President (VP) of Business Development in overseeing business development activities across CHAI. This position requires a strong and diverse skillset in relevant areas to drive success. The ideal candidate will have experience in business development, operations, or related roles, with a proven track record of managing team members with diverse backgrounds and skills. Key Responsibilities Donor Engagement and Management: Strategically support the VP of Business Development in identifying and pursuing funding opportunities and partnerships. Conduct donor prospect research and prepare briefings and reports for the VP of Business Development and CHAI leaders. Review and assist in preparing grant proposals and reports. Develop and implement annual and cumulative donor recognition plans, including gift acknowledgment, reporting, and donor relations. Ensure compliance with organizational policies and donor requirements. Maintain and utilize tools such as Iwave and Raiser’s Edge CRM for donations, thank you letters, mailings, and reporting. Enhance and coordinate donor stewardship efforts, ensuring timely and transparent tracking and reporting. Administrative Support for Business Development: Manage the creation and dissemination of key publications (reports, agendas, newsletters, solicitation letters, etc.) professionally and accurately. Assist in managing schedules, organizing activities, and setting meetings for the VP of Business Development. Coordinate meetings and events, including scheduling, travel booking, advertising, and room reservations. Compose materials, correspondence, and communications with stakeholders, including donor thank you cards. Donor Committee Operations: Develop and maintain standard "rules of engagement" and charters for donor committees. Oversee donor committee membership, ensuring involvement from key stakeholders across CHAI. Manage donor committee logistics, including meeting scheduling, action item documentation, and follow-up with members. Identify and implement opportunities to increase the effectiveness and efficiency of donor committees. Financial & People Management: Develop a gift and pledge report. Liaise with the Finance Department on financial inquiries and expense management. Design and implement office policies, establishing standards and procedures, measuring results, and making necessary adjustments. Train and manage full-time or short-term staff as assigned. Qualifications We are seeking a highly skilled and experienced professional with a strong track record in business development, operations, or related roles. The ideal candidate will have: Education: Bachelor's Degree or equivalent plus 6 years work experience in business development, operations, or related roles; or Advance Degree or equivalent plus 4 years work experience; or equivalent total work experience. Skills and Experience: Skilled in analyzing and synthesizing large and complex amounts of technical information, with the ability to interpret the same to a diverse audience. Experience managing team members with diverse backgrounds and skills. Demonstrated strong analytical, project management, organizational, leadership, and problem-solving skills. Strong communications skills with demonstrable ability to accomplish goals and favorably influence decision-making processes in a diplomatic and collaborative manner. Familiarity with donor management systems and tools (e.g., Salesforce, Raiser’s Edge, DonorPerfect) and mastery of Microsoft Office, including Microsoft Word, PowerPoint, and Excel. Advantages: Prior experience with an international health organization or NGOs is a plus. Experience working remotely with a decentralized team. Experience working in or supporting low- and middle-income countries. Professional fluency in additional languages, such as French, Spanish, Hindi, or Swahili. What We Offer As a Business Development Operations Manager at Clinton Health Access Initiative (CHAI), you will have the opportunity to work with a highly diverse team of enthusiastic individuals across 40 countries. We offer a competitive salary, a comprehensive benefits package, and a dynamic work environment that values innovation, collaboration, and continuous learning. You will have the chance to make a meaningful impact in the lives of millions of people around the world and contribute to a thriving team that is passionate about saving lives and reducing the burden of disease in low- and middle-income countries. How to Apply If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. To apply, please visit our website at and submit your application through our online portal. We look forward to hearing from you! Apply for this job