**Experienced Manager, Inventory Defects – Strategic Process Improvement and Team Leadership**

**Join Our Team and Unlock Your Potential** Are you a results-driven leader with a passion for process improvement and team leadership? Do you have a knack for analyzing complex data and developing innovative solutions? If so, we invite you to apply for the Manager, Inventory Defects role at Workwarp. As a key member of our Merchandise Accounting team, you will play a critical role in driving business growth, improving operational efficiency, and fostering a culture of excellence. **About Us** Workwarp is a leading provider of innovative solutions for the retail industry. Our team is dedicated to delivering exceptional results, building strong relationships, and driving business success. We are committed to creating a work environment that is inclusive, supportive, and empowering. If you share our values and are passionate about making a difference, we encourage you to join our team. **Position Purpose** The Manager, Inventory Defects role is a dynamic and challenging position that requires a unique blend of analytical, leadership, and communication skills. As the central point of contact for receiving and addressing questions and evidence related to pervasive inventory inaccuracies, you will play a critical role in resolving discrepancies, solving problems, and continuously improving inventory processes. This role provides exposure to multiple business areas, including Operations, Finance, Supply Chain, and IT, and is instrumental in developing proactive solutions to mitigate shrink while effectively leading dynamic, cross-functional teams to ensure accurate and transparent inventory processes. **Key Responsibilities** * **10% Collaboration**: Leverage your prior experiences to help develop and recommend solutions; effectively develop trust and collaboration with internal customers and cross-functional teams in other towers; collaborate with appropriate team members to gather input and feedback concerning business needs; understand the technical needs required for successfully tackling business problems. * **10% Continuous Improvements & Controls**: Participate in the continuous improvement of processes by developing scalable and innovative solutions; maintain internal controls and drive the team through required compliance; ensure appropriate processes and job-specific requirements are properly documented; work closely with controls and compliance teams. * **40% Operational Duties & Oversight**: Monitor the team's progress against departmental goals; monitor team's daily activities and have a close track of SLAs; plan and execute month-end/year-end processes; lead regular team calls to address operational topics, improvements, and projects that require monitoring and resolution; work with internal and external customers for improving service levels and solving operational issues across the process; foster continuous improvement and innovation by challenging and empowering teams by giving them guidance and tools for developing automations and building insights for the business; oversee the administration of financial policies; serve as escalation for risks or issues; provide updates and recommendations to leaders at all levels of the organization on short- and long-term objectives and policies, program effectiveness, team accomplishments, summary of findings, and explain internal and external impacts. * **30% People Management & Team Leadership**: Provide leadership, mentorship, and coaching to direct reports (individual contributors); provide guidance on a daily basis, keep connected, and communicate with the team; provide performance reviews and timely feedback to direct reports regarding performance, execution, and contribution; recruit and hire staff; manage the different team members with respect for all people, coaching them for bringing up the strengths and skills that will set a successful group of highly motivated and strong performers; foster collaboration with team members; develop a supportive and engaged team. * **10% Strategy & Business Development**: Manage transformational projects from planning to execution and post-action review; share insight and ideas on how to continue to evolve processes and increase efficiency; drive adoption of leading-edge techniques and methods, both predictive and prescriptive; allow team members to develop new skills. **Direct Manager/Direct Reports** * This position typically reports to Sr. Manager. * This position has around 4 direct reports. **Travel Requirements** * Typically requires overnight travel less than 10% of the time. **Physical Requirements** * Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. * Excellent written and verbal communication skills. **Preferred Qualifications** * Previous people or project team management experience. * Thorough understanding of accounting and/or finance principles and practices, statistical methodology, generally accepted accounting principles, and generally accepted auditing standards. * Ability to work independently and complete work on schedule within a fast-paced environment. * Ability to anticipate work needs and interact professionally with customers. * Excellent organizational skills and attention to detail. * Strong analytical, problem-solving, and research skills. * Ability to prepare and present clear, concise administrative and financial reports. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience** * 5 **Certifications** * Certified Public Accountant designation preferred. **Competencies** * Directs Work * Nimble Learning * Builds Effective Teams * Collaborates * Cultivates Innovation * Instills Trust * Optimizes Work Processes * Communicates Effectively * Customer Focus * Drives Results * Manages Conflict **What We Offer** * Competitive salary * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off **How to Apply** If you are a motivated and results-driven leader with a passion for process improvement and team leadership, we encourage you to apply for the Manager, Inventory Defects role at Workwarp. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job Apply tot his job