**Experienced MBA Leadership Development Program: Commercial/Customer Experience Strategy**

Are you an ambitious and innovative MBA student looking to kickstart your career in a dynamic and fast-paced industry? Do you have a passion for leadership, commercial strategy, and customer experience? Look no further than blithequark's MBA Leadership Development Program, Commercial/Customer Experience Strategy. This two-year rotational program is designed to equip you with the skills, knowledge, and expertise needed to succeed in the airline industry and beyond. **About blithequark** blithequark is a leading airline that operates in the United States, with a strong presence in Georgia, Atlanta. Our company is committed to providing exceptional customer experiences, innovative products, and services that exceed our customers' expectations. We are a values-driven organization that prioritizes safety, security, and diversity, and we are looking for talented individuals who share our values and passion for excellence. **Key Responsibilities** As a participant in the MBA Leadership Development Program, Commercial/Customer Experience Strategy, you will have the opportunity to work in various roles within our organization, including Network Planning, Revenue Management, Marketing, Sales, Reservations, and Customer Experience. Your key responsibilities will include: * **Maximizing Profitability**: Aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities. * **Competitor Analysis**: Investigating competitors' pricing actions, initiating sales and other promotions to maintain market share. * **Customer Behavior Analysis**: Analyzing and understanding the complexities of airline consumer behavior and devising creative strategies for capturing additional revenue through varying the supply of our product. * **Data-Driven Decision Making**: Leveraging data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers. * **Process Improvement**: Developing recommendations for process improvements for reservations centers, call-handling, and segmentation in order to improve customer service, employee engagement, and maximize cost efficiencies. * **Customer Experience Improvement**: Improving the travel experience for Delta's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. **What You Need to Succeed** To be considered for this program, you must meet the following minimum qualifications: * **Current MBA Student**: You must be currently enrolled in an MBA program and have a planned graduation date by the Summer of 2025. * **Work Experience**: You must have at least three years of post-undergraduate work experience in a dynamic, professional environment or relevant military experience. * **Onsite Work**: You must be able to work onsite in our Atlanta, GA office for the duration of the program. * **Curiosity about the Airline Industry**: You must have a genuine interest in the airline industry and a willingness to learn and grow. * **Analytical and Creative Problem-Solving Skills**: You must be an analytical and creative problem solver with a consistent track record of excellence. * **Leadership and Communication Skills**: You must have strong leadership, written, and verbal communication skills. * **Safety and Security**: You must consistently prioritize the safety and security of yourself, others, and personal data. * **Diversity and Inclusion**: You must be able to work effectively in a diverse and inclusive environment, embracing different people, thinking, and styles. **What Will Give You a Competitive Edge** While the minimum qualifications listed above are essential, we are looking for candidates who possess the following preferred qualifications: * **Strong Analytical, Leadership, Written, and Verbal Communication Skills**: You must have demonstrated strong analytical, leadership, written, and verbal communication skills, with a track record of excellence in a dynamic, professional environment. * **Collaboration and Creative Problem-Solving**: You must be a collaborator and creative problem-solver, with a proven ability to work effectively in a fast-paced, matrix-team environment. **Career Growth Opportunities and Learning Benefits** As a participant in the MBA Leadership Development Program, Commercial/Customer Experience Strategy, you will have access to a range of career growth opportunities and learning benefits, including: * **Rotational Program**: You will have the opportunity to work in various roles within our organization, gaining valuable experience and skills in different areas of the business. * **Mentorship**: You will be assigned a mentor who will provide guidance, support, and feedback throughout your program. * **Training and Development**: You will have access to a range of training and development programs, including leadership development, communication skills, and industry-specific training. * **Networking Opportunities**: You will have the opportunity to network with senior leaders and professionals within our organization, building relationships and learning from their experiences. **Work Environment and Company Culture** blithequark is a dynamic and fast-paced organization that values innovation, creativity, and collaboration. Our company culture is built on a foundation of safety, security, and diversity, and we are committed to providing a work environment that is inclusive, supportive, and empowering. **Compensation, Perks, and Benefits** As a participant in the MBA Leadership Development Program, Commercial/Customer Experience Strategy, you will receive a competitive salary and benefits package, including: * **Salary**: A competitive salary that reflects your experience and qualifications. * **Benefits**: A comprehensive benefits package, including health insurance, retirement savings, and paid time off. * **Perks**: A range of perks and incentives, including access to our employee assistance program, employee discounts, and recognition and reward programs. **Conclusion** If you are an ambitious and innovative MBA student looking to kickstart your career in a dynamic and fast-paced industry, we encourage you to apply for the MBA Leadership Development Program, Commercial/Customer Experience Strategy at blithequark. This two-year rotational program offers a unique opportunity to gain valuable experience and skills in different areas of the business, while building relationships and learning from senior leaders and professionals within our organization. Don't miss out on this exciting opportunity to join a values-driven organization that prioritizes safety, security, and diversity. Apply now to take the first step towards a successful and fulfilling career with blithequark. Apply Job! Apply for this job