Experienced Medical Billing ACCOUNT MANAGER- For Remote position

We are a medical billing and technology company. We provide electronic charge capture, medical credentialing and RCM services for inpatient hospitalist practices across the US. We are expanding our client base and are looking for an experienced Account Manager to join our team. As an Account Manager, you are responsible for the health and wellbeing of your assigned accounts. You must have the ability to communicate effectively and professionally with medical providers and clinical staff, insurance companies and patients. You must possess critical thinking skills and be versed in all aspects of medical billing. You must be able to multitask and stay on track with multiple concurrent projects. You will be responsible for overseeing all account KPIs for multiple, separate RCM customers. Intermediate to pro level excel skills are required for this position. You'll work with a team of billers and you will oversee their daily/weekly activities in all of your accounts. This includes all aspects of the RCM cycle. You will meet regularly with the billing team to review any claim issues identified within the account and any other issues the billers may be encountering. As the leader of your team you must be able to give detailed directions and follow up on tasks you've assigned. Versatility, the ability to work in a fast-paced environment and great organizational skills are a MUST! Other qualifications for this position include the ability to research resources and find solutions for complex billing issues, nonpayment and other payer related problems independently. You will be an attentive and hands on resource for your team. You function as the main point of contact for your providers so you will need to be able to explain and resolve any account issues that may arise. You will also work closely with our credentialing team on your accounts. You will also lead and participate in provider meetings regarding both billing and credentialing. This is a remote position so you must possess excellent time management skills, this is a Full Time, 40 hour per week position. As an Account Manager, you are at the 500-foot view of your accounts. A majority of your time will be spent reviewing account KPIs, resolving pending items, assisting with claim denials and working very closely with and guiding the billing team to resolve complex issues. Direct BPO/offshore experience a huge plus. Must haves: • Be professional in all forms of communication, both verbal and written • Must understand technology and not be afraid to learn and use new technology • Must have the ability to take ‘ownership’ of the accounts you are assigned • Must possess critical thinking skills • Must be comfortable discussing detailed and complex billing with providers and patients, when needed • Must be independently resourceful in areas of billing, coding and denial resolution • Must have the ability to provide guidance to your billing team to find solutions for claim/payer issues • Must have working knowledge of CPT, ICD10 and HCPCS coding • Multi specialty experience is a big plus Responsibilities: • Daily/weekly review of account KPIs • Denial and appeal reviews • Communicate with the billing team on a daily and regular basis • Interpreting new and complex billing policies/rules of the insurance payers your providers work with and educate staff and providers on those policies, as needed • Communicating with providers on a regular basis, you serve as their daily point of contact • Communicating with patients regarding their account and balances as needed. • Ability to learn and comprehend providers ancillary systems such EHRs and online file management systems • Working closely with any new clients assigned, in an onboarding capacity to ensure successful account management • Reviewing and assisting in closing out the monthly account activities. Reviewing month-end reporting with providers as needed and/or requested Benefit Conditions: • Waiting period may apply • Only full-time employees eligible for benefits COVID-19 Precaution(s): • Remote interview process • Virtual meetings Job Type: Full-time Pay: From $25.00 per hour Expected hours: No less than 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Application Question(s): • How many separate TINs have you had under your responsibility in past positions? Ability to Commute: • Remote (Preferred) Work Location: Remote Apply tot his job