**Experienced Order Processing Information/ Data Entry Specialist – Customer Service Support**

Are you a detail-oriented and organized individual with excellent communication skills? Do you have experience in order processing and data entry? Are you looking for a part-time opportunity to join a dynamic team at blithequark? If so, we encourage you to apply for the Order Processing Information/ Data Entry Specialist position in our Customer Service department. At blithequark, we are committed to providing exceptional customer service and support to our internal and external customers. As a key member of our team, you will play a vital role in processing spare parts sales orders, managing orders from receipt to delivery, and engaging in reverse logistics management. If you are a motivated and customer-focused individual with a passion for order processing and data entry, we want to hear from you. **Key Responsibilities:** As an Order Processing Information/ Data Entry Specialist at blithequark, you will be responsible for: * Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. * Processing orders for materials for both domestic and/or international requests in accordance with blithequark policy and practice. * Coordinating and performing activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents. * Receiving customer requests and preparing documents/trouble tickets related to processing returns (RMA), servicing, and exchanges. * Updating databases with the status of returned materials issues and accounts for returns inventory. * Recording and reporting the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. * Ensuring service information is accessible by sorting and filing documents/forms. * Handling requests for additional company materials. * Maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems. * Coordinating and performing activities associated with the transfer of consigned material. * Coordinating and performing activities associated with order tracking and customs clearance by working with transportation carriers and brokers. **Essential and Preferred Qualifications:** To be successful in this role, you will need: * Direct customer support experience, including administrative experience. * Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and accounting, production control, or related office and business education. * Proficiency in utilizing business tools such as email, Microsoft Word, Excel, and PowerPoint. * Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software is desired. * Typical education and experience: Associate degree or equivalent, 1-3 years of related experience. **Skills and Competencies:** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills. * Strong organizational and time management skills. * Ability to work accurately and efficiently in a fast-paced environment. * Proficiency in Microsoft Office Suite, particularly Excel and Word. * Experience with ERP systems and productivity software is an asset. * Strong analytical and problem-solving skills. * Ability to work independently and as part of a team. **Career Growth Opportunities and Learning Benefits:** At blithequark, we are committed to the growth and development of our employees. As an Order Processing Information/ Data Entry Specialist, you will have opportunities to: * Develop your skills and expertise in order processing and data entry. * Work with a dynamic team to provide exceptional customer service and support. * Participate in ongoing training and professional development programs. * Take on additional responsibilities and contribute to the growth and success of the company. **Work Environment and Company Culture:** Blithequark is a dynamic and fast-paced organization that values innovation, collaboration, and customer satisfaction. Our team is committed to providing exceptional service and support to our internal and external customers. As an Order Processing Information/ Data Entry Specialist, you will be part of a supportive and inclusive team that values diversity, equity, and inclusion. **Compensation, Perks, and Benefits:** We offer a competitive compensation package, including: * Hourly rate: $25.00 - $28.00 per hour. * 401(k) plan with company matching. * Paid time off and sick time. * Comprehensive benefits package, including medical, dental, and vision coverage. * Short-term disability benefits. **How to Apply:** If you are a motivated and customer-focused individual with a passion for order processing and data entry, we encourage you to apply for the Order Processing Information/ Data Entry Specialist position at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest in this opportunity. However, only those selected for an interview will be contacted. **Equal Employment Opportunity:** Blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Contact Information:** For more information about this opportunity or to submit your application, please contact us at [insert contact information]. Apply for this job