Experienced Part-time Chat Specialist – Inbound Customer Engagement and Lead Generation for blithequark in College Station, TX

Join the Team at blithequark: Where Customer Experience Meets Innovation blithequark, a leading player in the automotive and recreational vehicle industry, is seeking highly motivated and customer-focused individuals to join our team as Part-time Chat Specialists in College Station, TX. As a Part-time Chat Specialist, you will have the opportunity to engage with customers online, provide exceptional service, and generate leads for our dealer clients. If you're passionate about delivering outstanding customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity. About blithequark and Our Industry blithequark operates at the forefront of the automotive and recreational vehicle sales, service, finance, and general dealership inquiries. Our affiliate, Gubagoo, specializes in providing cutting-edge solutions for dealer clients to capitalize on website traffic and convert inquiries into revenue. We're committed to fostering a culture of innovation, teamwork, and customer satisfaction. Key Responsibilities: Handle a wide variety of customer inquiries via online chat, providing timely and accurate responses to their questions and concerns. Develop and maintain a comprehensive knowledge base of products and services to ensure that you're always up-to-date on the latest offerings. Narrow down appointment information to schedule appointments and capture customer contact information for lead generation and client review. Summarize interactions based on customer needs for client review, ensuring that our dealer clients receive valuable insights and feedback. Provide exceptional customer service, responding to inquiries in a professional and courteous manner. Multitask effectively, managing multiple chat conversations simultaneously while maintaining a high level of quality and attention to detail. Essential Qualifications: Previous experience in retail customer service or the automotive industry is preferred but not necessary; we're open to considering candidates from diverse backgrounds. Must be able to type at least 35 WPM, with 40 WPM or higher preferred; accuracy and speed are essential in this role. Proficiency in basic internet and Windows-based computer skills is required; experience with technology and software applications is a plus. Strong ability to multitask and adapt to change; a quick-paced work environment requires flexibility and a positive attitude. Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues. A positive and professional demeanor, with a passion for delivering exceptional customer experiences. Preferred Qualifications: Gaming experience is helpful, as it demonstrates your ability to multitask and work in a fast-paced environment. Experience with CRM software or other technology applications used in customer service and sales. What We Offer: At blithequark, we're committed to providing a supportive and engaging work environment that fosters growth and development. As a Part-time Chat Specialist, you'll enjoy: Competitive compensation and benefits package, including opportunities for advancement and professional growth. Comprehensive training program, including 4 weeks of training (Tuesday - Saturday, 10:00am-6:30pm CST) to ensure your success in the role. Flexible work arrangements, including part-time scheduling and work-from-home options. Opportunities for learning and development, including access to our great training programs and facility amenities. A dynamic and supportive work environment, with a team of passionate and customer-focused professionals. Work Environment and Culture: At blithequark, we pride ourselves on our relaxed yet professional work environment. Our College Station office offers: Onsite dining and medical center for your convenience. A fitness center to help you stay active and healthy. A variety of sports and social leagues to participate in after work, promoting work-life balance and camaraderie. Volunteering initiatives through our Associate Foundation, supporting our commitment to giving back to the community. How to Apply: If you're excited about the opportunity to join our team as a Part-time Chat Specialist, we encourage you to apply today! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and discussing this exciting opportunity further. Why Choose blithequark? At blithequark, we're dedicated to providing an exceptional work environment that supports the growth and development of our team members. By joining our team, you'll enjoy: A culture of innovation and customer satisfaction. Opportunities for professional growth and advancement. A dynamic and supportive work environment. Competitive compensation and benefits. Don't miss this opportunity to join our team and start your career with blithequark. Apply today and take the first step towards a rewarding and challenging career as a Part-time Chat Specialist! Apply for this job