Experienced Part-Time Customer Service and Catering Order Specialist – Delivering Exceptional Dining Experiences at arenaflex

Introduction to arenaflex Imagine working for a beloved institution that has been a cornerstone of the community for over 75 years, serving up delicious food and unforgettable experiences. At arenaflex, we're passionate about providing top-notch customer service and creating memorable moments for our customers. If you're a people person, love food, and thrive in fast-paced environments, we've got an exciting opportunity for you! We're currently seeking a friendly, outgoing, and experienced part-time customer service and catering order specialist to join our team. About the Role As a part-time customer service and catering order specialist at arenaflex, you'll be the face and voice of our brand, interacting with customers, taking phone orders, and assisting with catering requests. This is a fantastic chance to be part of a dynamic team, work in a historic landmark, and contribute to the success of a local favorite. If you're looking for a part-time job with growth opportunities, we encourage you to apply! Key Responsibilities Taking phone orders with a friendly and welcoming attitude Assisting customers in understanding their needs and providing personalized recommendations Delivering exceptional customer service experiences for every customer, every time Developing in-depth knowledge of our menu, answering questions, and offering suggestions to enhance the customer experience Working collaboratively in a team environment or independently to achieve goals Taking orders face-to-face and coordinating deliveries with drivers Completing various daily assignments and tasks as required Essential Qualifications To be successful in this role, you'll need: A minimum of one year of prior restaurant experience and/or previous customer service/phone experience A positive attitude, great work ethic, and a passion for delivering exceptional customer experiences Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management Punctuality, reliability, and a "can-do" attitude, with a smile! Preferred Qualifications While not mandatory, the following qualifications are highly desirable: Board of Health knowledge (classes offered for those interested) Previous experience in a fast-paced, dynamic environment Familiarity with catering orders and event planning Career Growth Opportunities and Learning Benefits At arenaflex, we're committed to helping our team members grow and develop their skills. As a part-time customer service and catering order specialist, you'll have the opportunity to: Develop your customer service and communication skills Learn about our menu, ingredients, and cooking methods Work with a experienced team and learn from their expertise Participate in training and development programs to enhance your skills and knowledge Work Environment and Company Culture At arenaflex, we pride ourselves on our warm and welcoming work environment. You'll be working in a historic landmark, surrounded by a team of passionate and dedicated individuals who share your passion for food and customer service. We offer a supportive and inclusive culture, with opportunities for growth and development. Compensation, Perks, and Benefits We offer a competitive hourly rate of $17.00, with opportunities for overtime during holiday seasons. You'll also enjoy a set schedule with some flexibility, career advancement opportunities, and a fun and dynamic work environment. Additional benefits may include: Flexible scheduling to accommodate your needs Opportunities for professional growth and development A fun and supportive team environment How to Apply If you're excited about the opportunity to join our team and deliver exceptional customer experiences, please send your resume or an email stating your interest to [email protected] . We can't wait to hear from you! Conclusion Join the arenaflex team and become part of a beloved institution that's been serving up delicious food and unforgettable experiences for over 75 years. As a part-time customer service and catering order specialist, you'll have the opportunity to develop your skills, work with a passionate team, and contribute to the success of a local favorite. Apply today and take the first step towards an exciting and rewarding career with arenaflex! Apply for this job