Experienced Part Time Customer Support and Service Technician for arenaflex – Remote Work Opportunity with Competitive Hourly Rate
Introduction to arenaflex and the Industry arenaflex is a leading organization in the private sector, dedicated to providing exceptional customer experiences and top-notch products. As a key player in the industry, arenaflex is committed to delivering high-quality services and building strong relationships with its clients. The company's mission is to exceed customer expectations, and its vision is to be the most trusted and preferred brand in the market. With a strong focus on innovation, customer satisfaction, and employee growth, arenaflex is an ideal workplace for individuals who are passionate about making a difference. Job Overview arenaflex is seeking a highly skilled and motivated Part Time Customer Support and Service Technician to join its team. As a Service Technician, you will have the opportunity to work directly with clients to ensure that arenaflex products are served at the optimal temperature. This role combines excellent customer service skills with technical expertise, making it an ideal fit for individuals who enjoy working with people and solving problems. The successful candidate will be responsible for performing mechanical services, light remanufacturing, and troubleshooting on soft drink fountain equipment, as well as providing top-notch customer support. Key Responsibilities Perform mechanical services and light remanufacturing on soft drink fountain equipment in accordance with arenaflex standards Investigate and diagnose issues with soft drink fountain equipment Maintain all refrigeration equipment in good working condition Move equipment to perform all mechanical services on fountain hardware, including preventive maintenance, programming, and corrective repairs Provide exceptional customer support and work collaboratively with clients to resolve issues and exceed expectations Work effectively in a team environment, maintaining a positive attitude and demonstrating a commitment to customer satisfaction Essential Qualifications High school diploma or equivalent degree/certification Valid driver's license Technical aptitude to repair machines and equipment Ability to lift 50 pounds Flexibility to work on Saturdays, Sundays, and holidays as required Preferred Qualifications Bachelor's degree in a related field Previous experience in customer support or a related field Knowledge of soft drink fountain equipment and refrigeration systems Excellent communication and problem-solving skills Skills and Competencies To be successful in this role, you will need to possess a range of skills and competencies, including: Strong technical skills and knowledge of mechanical systems Excellent customer service skills and ability to work with clients Effective communication and problem-solving skills Ability to work independently and as part of a team Flexibility and adaptability in a fast-paced environment Career Growth Opportunities and Learning Benefits arenaflex is committed to the growth and development of its employees. As a Part Time Customer Support and Service Technician, you will have access to a range of training and development opportunities, including: On-the-job training and mentorship Technical training and certification programs Opportunities for advancement and career progression Access to industry-leading tools and technologies Work Environment and Company Culture arenaflex is a dynamic and innovative organization that values its employees and prioritizes their well-being. As a member of the arenaflex team, you can expect: A supportive and collaborative work environment A culture of innovation and continuous improvement Opportunities for professional growth and development A competitive hourly rate and comprehensive benefits package Compensation, Perks, and Benefits arenaflex offers a competitive hourly rate of $27 per hour, as well as a range of perks and benefits, including: Comprehensive health and dental insurance Retirement savings plan and matching program Paid time off and holidays Access to exclusive employee discounts and promotions Conclusion If you are a motivated and skilled individual who is passionate about customer support and technical problem-solving, we encourage you to apply for this exciting opportunity with arenaflex. As a Part Time Customer Support and Service Technician, you will have the chance to work with a leading organization, develop your skills and knowledge, and contribute to the success of our team. Don't miss out on this opportunity to join a dynamic and innovative company – apply today! Apply now and take the first step towards an exciting and rewarding career with arenaflex. We look forward to hearing from you! Apply for this job