Experienced Part Time Customer Support and Service Technician – Remote Work Opportunity with Competitive Hourly Rate

Introduction to arenaflex arenaflex is a leading organization in the private industry, dedicated to providing exceptional customer experiences and top-notch products. As a company, we value innovation, teamwork, and customer satisfaction. Our mission is to create a work environment that is both challenging and rewarding, where our employees can grow professionally and personally. We are currently seeking a highly skilled and motivated individual to join our team as a Part Time Customer Support and Service Technician, working remotely and earning a competitive hourly rate of $27. Job Overview In this exciting role, you will have the opportunity to work directly with clients to ensure that our products are served at the perfect temperature. Your exceptional customer service skills and technical expertise will make you a valuable asset to our team. As a Service Technician, you will be responsible for performing mechanical services, light remanufacturing, and troubleshooting on our equipment, as well as providing top-notch customer support. This position will cover service demands in the Tampa region, and you will be required to work 8 hours a day, with flexibility to work on Saturdays, Sundays, and holidays as needed. Key Responsibilities Perform mechanical services and light remanufacturing on equipment according to company standards Troubleshoot and diagnose issues with equipment Maintain all refrigeration equipment in good working condition Move equipment to perform mechanical services, including preventive maintenance, programming, and cosmetic repairs Provide exceptional customer support and work collaboratively with clients to resolve issues Work independently and as part of a team to achieve company goals and objectives Essential Qualifications High school diploma or equivalent degree/certification Valid driver's license Technical aptitude to repair machines and equipment Ability to lift 50 pounds Flexibility to work on Saturdays, Sundays, and holidays as needed Bachelor's degree preferred Preferred Qualifications Previous experience in customer support or service technician role Knowledge of refrigeration equipment and mechanical systems Excellent communication and problem-solving skills Ability to work in a fast-paced environment and prioritize tasks effectively Skills and Competencies To be successful in this role, you will need to possess a combination of technical, business, and interpersonal skills. These include: Strong technical skills and knowledge of mechanical systems Excellent customer service and communication skills Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and manage time effectively Strong attention to detail and ability to maintain accurate records Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Part Time Customer Support and Service Technician, you will have access to training and development programs, as well as opportunities for career advancement. You will work with a talented team of professionals who are passionate about delivering exceptional customer experiences, and you will have the opportunity to learn from them and share your own knowledge and expertise. Work Environment and Company Culture arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We believe in creating a work environment that is inclusive, respectful, and supportive of all employees. Our company culture is built on a foundation of teamwork, collaboration, and open communication, and we strive to create a positive and productive work environment that allows our employees to thrive. Compensation, Perks, and Benefits As a Part Time Customer Support and Service Technician at arenaflex, you will be eligible for a competitive hourly rate of $27, as well as a range of perks and benefits. These may include: Comprehensive health and dental insurance Retirement savings plan Paid time off and holidays Opportunities for career advancement and professional development Access to training and development programs Recognition and reward programs Conclusion If you are a motivated and skilled individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Part Time Customer Support and Service Technician at arenaflex, you will have the chance to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our company. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the arenaflex team! To apply, please click here . For more information about this role or to view other job opportunities, please visit our website . Apply for this job