**Experienced Part-Time Customer Support Specialist – Remote Service Technician at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark, a leading beverage company that's revolutionizing the way people experience their favorite drinks. We're seeking an experienced Part-Time Customer Support Specialist to join our team as a Remote Service Technician, and we're excited to offer a competitive hourly rate of $27. **About blithequark** blithequark is a dynamic and innovative company that's dedicated to bringing people together through the power of great taste. With a rich history that spans over a century, we've built a reputation for quality, consistency, and customer satisfaction. Our team is passionate about delivering exceptional service, and we're committed to creating a work environment that's inclusive, supportive, and fun. **Job Summary** As a Part-Time Customer Support Specialist, you'll play a critical role in ensuring that our customers receive the best possible service experience. You'll work closely with our clients to troubleshoot and resolve issues related to our soft drink dispensing equipment, providing expert technical support and guidance to ensure that our products are served at the perfect temperature. This is a part-time position that requires flexibility, adaptability, and a strong commitment to customer satisfaction. **Key Responsibilities** * Perform mechanical services and light repairs on soft drink dispensing equipment, adhering to blithequark's quality standards and procedures. * Investigate and diagnose issues with pop fountain equipment, identifying root causes and implementing effective solutions. * Maintain all refrigeration equipment in good working condition, ensuring that our products are always served at the perfect temperature. * Move equipment to perform all mechanical services on fountain hardware, including preventative maintenance, software updates, and cosmetic repairs. * Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner. * Collaborate with colleagues to achieve team goals and objectives, demonstrating a positive attitude and a commitment to teamwork. **Essential Qualifications** * Secondary school diploma or equivalent degree/certificate * Valid driver's license * Technical aptitude and ability to repair machines * Ability to lift 50 pounds * Flexibility to work on Saturdays, Sundays, and holidays as needed **Preferred Qualifications** * Bachelor's degree in a related field (e.g., mechanical engineering, technical services) * Previous experience in customer support or technical services * Knowledge of soft drink dispensing equipment and refrigeration systems * Certification in a related field (e.g., HVAC, electrical) **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Flexibility and adaptability in a fast-paced environment * Strong technical skills, including mechanical aptitude and ability to repair machines * Ability to lift 50 pounds and move equipment as needed **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Part-Time Customer Support Specialist, you'll have access to a range of training and development opportunities, including: * On-the-job training and mentorship * Technical training and certification programs * Leadership development and career advancement opportunities * Access to industry-leading tools and technologies **Work Environment and Company Culture** blithequark is a dynamic and inclusive company that values diversity, equity, and inclusion. Our work environment is fast-paced and collaborative, with a focus on teamwork, innovation, and customer satisfaction. We offer a range of benefits and perks, including: * Competitive hourly rate of $27 * Flexible scheduling and part-time work arrangements * Comprehensive training and development opportunities * Access to industry-leading tools and technologies * Collaborative and inclusive work environment **Compensation, Perks, and Benefits** We offer a competitive hourly rate of $27, as well as a range of benefits and perks, including: * Comprehensive training and development opportunities * Access to industry-leading tools and technologies * Flexible scheduling and part-time work arrangements * Collaborative and inclusive work environment * Opportunities for career growth and advancement **How to Apply** If you're a customer-centric individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, including women, minorities, and individuals with disabilities. Apply for this job