**Experienced Part-Time Drug Testing Customer Representative – Transformative Hiring Solutions**

Are you a customer service and data professional looking for a fulfilling career with better hours and better pay? Do you thrive in a dynamic environment where creativity and problem-solving skills are valued? If so, we invite you to join blithequark's innovative team as a part-time Drug Testing Customer Representative. In this exciting role, you will play a vital part in supporting our clients over the phone and online, providing expert guidance on our comprehensive drug screening products. **About blithequark** At blithequark, we're not just a company – we're a driving force in hiring innovation. As a trusted leader in human capital management (HCM), we offer a seamless hiring-to-retention experience that helps businesses attract, hire, and retain top talent effectively. Our "Win As One" motto isn't just a saying – it's how we operate. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, as customers will only love a company if the employees love it first. That's why we foster a culture rooted in performance, teamwork, integrity, and an experience-centric focus where our employees are empowered to be the heroes our clients need. **A Day in the Life of a Drug Testing Customer Representative** As a Drug Testing Customer Representative, you will be the go-to expert for our clients, providing meaningful and accurate support around our many different drug screening products. When clients reach out over the phone or online, you will be happy to help, starting by asking a series of questions to determine exactly what they are looking for. You will then find creative solutions to solve these issues, enjoying the satisfaction of being part of a collaborative team environment where complex problems can be solved together. Your responsibilities will include: * Providing expert guidance to clients on our comprehensive drug screening products * Determining client needs and finding creative solutions to solve issues * Training and teaching clients to further their experience and knowledge * Scheduling drug testing events for applicants, matching results when they come back from the laboratory, and relocating events to different areas based on client and applicant needs * Updating client accounts in our system, reporting on department health and metrics, refining our processes, and growing our drug screening product offering * Enjoying the variety inherent in your job and never being bored! **Qualifications** To succeed in this role, you will need: * Customer service experience or experience in a related field * Phone skills and above-average computer skills * Excellent communication skills, including the ability to talk on the phone and understand good phone etiquette * Creative problem-solving skills * Organizational and attention-to-detail skills with repetitive tasks * Effective time management skills Don't worry if you don't have experience with our software – we will train the right person on the technical aspects of our software and best practices. If you're a customer service Rockstar with a passion for helping others, we want to hear from you! **Your Next Step** Applying for this position is a walk in the park if you feel it's a good fit for you. We offer a competitive wage of $16/hour and a typical part-time schedule of 27.5 hours/week (12-5 pm MST). You will also enjoy great benefits and perks, such as 401(k), Competitive Salary, and Flexible Time Off, a down-to-earth casual environment, and a positive team-oriented culture. **Compensation and Benefits** In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization. At blithequark, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors, including geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success. Our comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition. **Career Growth Opportunities and Learning Benefits** As a Drug Testing Customer Representative, you will have the opportunity to grow your skillset and advance your career within blithequark. You will receive comprehensive training on our software and best practices, as well as ongoing support and guidance from our experienced team. You will also have access to a range of learning benefits, including training programs, workshops, and conferences, to help you develop your skills and knowledge. **Work Environment and Company Culture** At blithequark, we pride ourselves on our positive team-oriented culture and down-to-earth casual environment. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, and we strive to create a workplace that is inclusive, supportive, and empowering. As a Drug Testing Customer Representative, you will be part of a collaborative team environment where complex problems can be solved together, and you will have the opportunity to make a real difference in the lives of our clients. **Conclusion** If you're a customer service and data professional looking for a fulfilling career with better hours and better pay, we invite you to join blithequark's innovative team as a part-time Drug Testing Customer Representative. In this exciting role, you will play a vital part in supporting our clients over the phone and online, providing expert guidance on our comprehensive drug screening products. Don't miss this opportunity to join a dynamic and supportive team where creativity and problem-solving skills are valued. Apply today to start your journey with blithequark! **How to Apply** To apply for this position, please visit our website at [insert website URL]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive workplace where everyone has the opportunity to thrive. Apply for this job