**Experienced Pharmacy Customer Service Associate – Delivering Exceptional Patient Care and Experience**

At arenaflex, we're committed to providing exceptional patient care and experiences that exceed our customers' expectations. As a Pharmacy Customer Service Associate, you will play a vital role in delivering outstanding service, ensuring seamless pharmacy operations, and promoting a positive and engaging customer experience. **About arenaflex** arenaflex is a leading healthcare company dedicated to improving the lives of our patients and customers. We're passionate about delivering innovative solutions, exceptional service, and a commitment to excellence in everything we do. Our team is comprised of dedicated professionals who share a common goal: to make a positive impact on our communities and the lives of those we serve. **Key Responsibilities** As a Pharmacy Customer Service Associate, you will be responsible for: * Modeling and offering a unique and delightful customer experience * Registering sales on assigned cash register, providing clients with courteous, honest, friendly, and efficient checkout service * Assisting the pharmacist, under direct supervision, in the exercise of pharmacy, accountable for the use of pharmacy systems to attain patient and drug facts and procedure prescriptions * Engaging clients and patients by greeting them and supplying help with products and services, resolving customer issues and solutions inquiries to ensure a superb customer experience * Fashioning and stocking customer support first-rate practices with all crew contributors to deliver extraordinary and delightful customer enjoyment * Presenting clients with courteous, friendly, speedy, and green carriers * Recommending objects for sale to consumers and recommending alternate-up and/or partner items * Registers patron purchases on assigned cash sign-in, collects coins and distributes trade as asked; approaches voids, returns, rain exams, refunds, and exchanges as wanted * Maintains counters and cabinets smoothly and well merchandised, takes stock and continues records * Examines in and costs merchandise as required or as directed by the store manager or communicated by the shift leader * Plays responsibilities as assigned by Pharmacy supervisor, workforce Pharmacist, and store manager along with making use of pharmacy structures to go into patient and drug records, ensuring facts are entered efficiently, filling prescriptions by retrieving, counting, and pouring pharmaceutical pills, verifying medicine is accurate, and checking for possible interactions * Reviews, right now, prescription mistakes to pharmacists on obligation and adheres to business enterprise guidelines and procedures on the subject of pharmacy errors and satisfactory development software * Strictly adheres to the arenaflex Policy regarding properly faith shelling out in the course of all applicable prescription dispensing sports * Handles Smartphone calls that don't require non-public attention of the pharmacist, such as those to physicians * Approaches (corrects and resubmits) manual claims for third birthday party program prescription offerings in a well-timed and efficient manner, and plays different clerical obligations, as assigned by the pharmacy manager * Assists and supports the Pharmacy Department on inventory control sports, along with, ordering, unpacking, checking, and storing cargo of pharmaceuticals * Ensures compliance with state and neighborhood laws regarding regulated products (e.g., alcoholic drinks and tobacco merchandise) * Constructs and maintains shows, which include promotional, seasonal, splendid structures, and sale products * Completes resets and revisions as directed * Assists with the separation of food objects (e.g., uncooked ingredients from pre-cooked) and product placement as specified by rules/techniques (e.g., uncooked and frozen meats on bottom shelves) * Has operating knowledge of shop systems and save devices * Provides customer service in the photo area, including digital passport photograph service, poster print, and creative system, suggestive sell of promotional picture merchandise * Assumes web pick-up duties (video display orders in Picture Care Plus, fills orders (pick items), supplies orders to customers as they come to the store) * Assists with outside and interior maintenance by ensuring smooth, neat, orderly condition and appearance * Complies with all organization guidelines and processes; keeps respectful relationships with coworkers * Completes special assignments and other tasks as assigned **Education & Personal Development** As a Pharmacy Customer Service Associate, you will have the opportunity to earn and maintain percent certification through the precise percent education program and/or state-required certification/registration. You will also attend training and complete PPLs asked by a manager or assigned by corporate and acquire continuing education credit. This will ensure you maintain understanding and skills in healthcare and pharmacy, including state-of-the-art information and traits. **Essential Qualifications** * High school diploma or equivalent required * 1-2 years of experience in a retail or healthcare environment preferred * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and analytical skills * Ability to work effectively in a team environment * Basic computer skills and knowledge of pharmacy systems **Preferred Qualifications** * Associate's or Bachelor's degree in a related field (e.g., pharmacy, healthcare, business) * Previous experience in a pharmacy or healthcare environment * Certification in pharmacy technology or a related field * Knowledge of pharmacy systems and software * Experience with customer service and sales **Skills & Competencies** * Excellent customer service and communication skills * Ability to work effectively in a team environment * Strong problem-solving and analytical skills * Basic computer skills and knowledge of pharmacy systems * Ability to adapt to changing situations and priorities * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment and maintain a positive attitude **Career Growth Opportunities & Learning Benefits** As a Pharmacy Customer Service Associate at arenaflex, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. You will have access to ongoing training and development programs, including: * Continuing education credit and certification programs * Mentorship and coaching from experienced professionals * Opportunities for advancement and career growth * A supportive and collaborative work environment **Work Environment & Company Culture** arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on the following values: * Respect and empathy for all individuals * Excellence in everything we do * Innovation and creativity * Teamwork and collaboration * Continuous learning and growth **Compensation, Perks, & Benefits** arenaflex offers a competitive compensation package, including: * Competitive hourly rate * Opportunities for advancement and career growth * Ongoing training and development programs * A supportive and collaborative work environment * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays **Conclusion** If you're a motivated and customer-focused individual who is passionate about delivering exceptional patient care and experiences, we encourage you to apply for the Pharmacy Customer Service Associate position at arenaflex. As a member of our team, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. Apply today and join our team of dedicated professionals who are committed to making a positive impact on our communities and the lives of those we serve. Apply for this job