**Experienced Pharmacy Customer Service Associate – Delivering Exceptional Patient Experience in a Dynamic Retail Environment**

Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you have a strong desire to work in a fast-paced and dynamic retail environment where no two days are ever the same? If so, we invite you to join blithequark's Pharmacy Customer Service team as an Experienced Pharmacy Customer Service Associate! At blithequark, we are committed to providing our customers with a distinctive and delightful shopping experience. Our Pharmacy Customer Service Associates play a vital role in achieving this goal by delivering exceptional customer service, assisting our pharmacists with prescription processing, and maintaining a clean and well-organized store environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** * Models and delivers a distinctive and delightful customer experience by engaging with customers, resolving issues, and answering questions to ensure a positive customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service, and recommends items for sale to customers. * Assists the pharmacist, under direct supervision, in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions. * Maintains a clean and well-organized store environment by keeping counters and shelves clean, taking inventory, and checking in and pricing merchandise as required. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, filling prescriptions, and verifying medicine. * Reports prescription errors to the pharmacist on duty and adheres to blithequark's policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes manual claims for third-party program prescription services in a timely and efficient manner and performs other clerical duties as assigned by the Pharmacy Manager. * Assists and supports the Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals. * Ensures compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products. * Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. * Assists with separation of food items and product placement as specified by policies and procedures. * Provides customer service in the photo area, including digital passport photo service, poster print, and creative machine. * Assumes web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers. * Assists with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance. **Essential Qualifications:** * High school diploma or equivalent required; pharmacy technician certification (PTCB) or state required certification/registration preferred. * Previous experience in a retail or pharmacy environment, preferably in a customer-facing role. * Strong communication and interpersonal skills, with the ability to work effectively with customers, pharmacists, and other team members. * Ability to work in a fast-paced environment and adapt to changing priorities and situations. * Basic math skills and accuracy with handling cash and operating a cash register. * Ability to lift up to 25 pounds and stand for long periods of time. **Preferred Qualifications:** * Previous experience as a pharmacy technician or in a similar role. * Knowledge of pharmacy systems and software. * Experience with inventory management and control. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. **Skills and Competencies:** * Excellent customer service skills, with the ability to deliver a distinctive and delightful customer experience. * Strong communication and interpersonal skills, with the ability to work effectively with customers, pharmacists, and other team members. * Basic math skills and accuracy with handling cash and operating a cash register. * Ability to work in a fast-paced environment and adapt to changing priorities and situations. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. **Career Growth Opportunities and Learning Benefits:** * Opportunities for career advancement and professional growth within blithequark's Pharmacy Customer Service team. * Comprehensive training and development programs, including PTCB certification and continuing education credits. * Collaborative and supportive work environment, with opportunities to learn from experienced colleagues and mentors. * Competitive compensation and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. **Work Environment and Company Culture:** * blithequark is a dynamic and fast-paced retail environment, with a focus on delivering exceptional customer service and making a positive impact on people's lives. * Our Pharmacy Customer Service team is a collaborative and supportive group of individuals who are passionate about delivering exceptional patient care. * We offer a comprehensive training and development program, including PTCB certification and continuing education credits, to support the growth and development of our team members. * Our company culture is built on a foundation of respect, empathy, and open communication, with a focus on creating a positive and inclusive work environment. **Compensation, Perks, and Benefits:** * Competitive hourly rate, with opportunities for overtime and bonuses. * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. * Opportunities for career advancement and professional growth within blithequark's Pharmacy Customer Service team. * Collaborative and supportive work environment, with opportunities to learn from experienced colleagues and mentors. * Discounts on blithequark products and services, including pharmacy services and photo printing. **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job