**Experienced Pre-Licensed Customer Service Representative – Remote Opportunity to Launch Your Insurance Career**

Remote, USA Full-time
Are you ready to embark on a rewarding career journey that combines customer service, insurance, and personal growth? Look no further than blithequark, a global digital business services company that empowers individuals to achieve their full potential. As a Pre-Licensed Customer Service Representative, you'll have the unique opportunity to work from home, develop valuable skills, and set yourself up for success in the insurance industry. **About blithequark** blithequark is a leading provider of digital business services, dedicated to helping the world's top brands streamline their operations and deliver exceptional customer experiences. With a global presence and a team of over 500,000 passionate professionals, we're committed to making a positive impact on our communities, clients, and the environment. Our company culture is built on the values of innovation, collaboration, and customer-centricity, making us an ideal place to launch your career. **Become a Licensed Insurance Agent with blithequark's Support** Are you eager to become a licensed insurance agent but unsure where to start? blithequark offers a comprehensive 5-day paid training program to help you prepare for the State Insurance Exam. This is a unique opportunity to gain the knowledge and skills you need to succeed in the insurance industry, while earning a competitive income. Our training program includes: * A dedicated trainer to guide you through the process * Comprehensive study materials to ensure you're well-prepared * Coverage of the cost and scheduling of your state exam * Ongoing support to help you achieve your licensing goals **What to Expect as a Pre-Licensed Customer Service Representative** As a Pre-Licensed Customer Service Representative, you'll be the first point of contact for our clients, resolving complex issues and providing exceptional customer service. Your responsibilities will include: * Resolving high-level consumer issues and advising first-level representatives on complex matters * Assisting policyholders with billing questions and concerns * Providing support for policyholders with policy changes and recommendations * Utilizing excellent decision-making skills and innovation to resolve issues and respond to consumer concerns **Qualifications and Requirements** We're seeking fearless individuals who are passionate about delivering exceptional customer service and committed to their personal and professional growth. To be considered for this role, you'll need: * A minimum of 6 months of customer service experience * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * 6 months of call center experience (preferred) * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require: * A minimum subscribed download rate of 12.0 Mbps * A minimum subscribed upload rate of 3.0 Mbps * An ISP with no packet loss and ping under 50ms * Proof of internet speed required * A clean and quiet workspace **Join the blithequark Family** At blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so they can bring their best selves to work every day. We believe in the importance of inclusion and diversity, and we're dedicated to creating a culture where everyone feels welcome and valued. **Benefits of Working with blithequark** As a Pre-Licensed Customer Service Representative, you'll enjoy a range of benefits, including: * Paid training to become a licensed insurance agent * Competitive wages * Full benefits (medical, dental, vision, 401k, and more) * Paid time off * Employee wellness and engagement programs **Ready to Launch Your Career?** If you're a motivated and customer-focused individual looking to launch your career in the insurance industry, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to work with a global leader in digital business services and develop the skills and knowledge you need to succeed. Apply Now! For more job opportunities, please visit our website or click here to browse our current openings. Apply for this job
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