**Experienced Product Principal - Customer Experience - Remote Opportunity at blithequark**

Are you a seasoned product leader with a passion for driving business value and delivering exceptional customer experiences? Do you have a proven track record of connecting strategies and defining scope across multiple product teams and domains? If so, we invite you to join blithequark as an Experienced Product Principal - Customer Experience, where you will play a critical role in shaping the future of our products and services. At blithequark, we are committed to delivering innovative solutions that meet the evolving needs of our customers. Our team of talented professionals is dedicated to creating products that are not only functional but also delightful to use. As a Product Principal, you will be part of a collaborative and dynamic environment where you will have the opportunity to work with cross-functional teams, drive change management, and process improvement, and contribute to the development of our product roadmap. **About blithequark** blithequark is a leading provider of cutting-edge products and services that empower individuals and organizations to achieve their goals. Our mission is to deliver exceptional customer experiences through innovative solutions that are tailored to meet the unique needs of our customers. With a strong focus on collaboration, innovation, and customer satisfaction, we are committed to building a culture that values diversity, inclusivity, and employee growth. **Key Responsibilities** As an Experienced Product Principal - Customer Experience at blithequark, you will be responsible for: * **Delivery and Execution (10%):** Coordinate with Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure a clear path to scope is known and aligned. Review recommended solutions and work of product teams to ensure products are aligned with company, stakeholder, and end-user priorities. * **Strategy and Planning (60%):** Partner with either a Cross-Functional Program or Technology Portfolio to align outcomes. Cascading context up to leadership and strategy down to balanced teams using OKRs. Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams. Creation, coordination, and sequencing of activities to ensure alignment across impacted teams (Inputs for planning sessions). Providing visibility of the work by providing a holistic roadmap with dependencies. * **Team and Stakeholder (30%):** Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. **Direct Manager/Direct Reports** * This position typically reports to Director. * This position has 0 Direct Reports. **Travel Requirements** * Typically requires overnight travel 5% to 20% of the time. **Physical Requirements** * Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. **Preferred Qualifications** * Working knowledge of Microsoft Office Suite. * Working knowledge of presentation software (e.g., Microsoft PowerPoint). * Demonstrated ability to collaborate and work effectively with cross-functional teams. * Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences. * Excellent written and verbal communication skills. * 2+ years of previous leadership experience. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education** * No additional education. **Minimum Years of Work Experience** * 8 **Preferred Years of Work Experience** * No additional years of experience. **Minimum Leadership Experience** * None **Preferred Leadership Experience** * None **Certifications** * None **Competencies** * Business Insights * Drives Vision and Purpose * Manages Ambiguity * Nimble Learning * Self-Development * Collaborates * Cultivates Innovation * Manages Complexity * Situational Adaptability * Balances Stakeholders * Communicates Effectively * Customer Focus * Drives Results * Interpersonal Savvy * Organizational Savvy **What We Offer** * Competitive salary and benefits package. * Opportunity to work with a talented team of professionals. * Collaborative and dynamic work environment. * Professional development and growth opportunities. * Flexible work arrangements, including remote work options. * Recognition and rewards for outstanding performance. **How to Apply** If you are a motivated and experienced product leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job