**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support**

At arenaflex, we're dedicated to providing top-notch support services to our customers, and we're looking for a highly skilled and detail-oriented individual to join our team as a Remote Customer Service/Data Entry Representative. As a key member of our claims coordination team, you will play a vital role in ensuring the smooth processing of claims, providing exceptional customer service, and maintaining accurate records. **About arenaflex** arenaflex is a leading provider of innovative solutions in the insurance industry. We're committed to delivering exceptional customer experiences, and our team is passionate about making a difference in the lives of our customers. With a strong focus on employee growth and development, we offer a dynamic and supportive work environment that fosters collaboration, creativity, and innovation. **Job Summary** As a Remote Customer Service/Data Entry Representative, you will be responsible for providing administrative and staff support services to our claims coordination team. This is a remote position, and we will provide you with the necessary equipment to perform your duties. If you have a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. **Essential Duties and Responsibilities** * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to provide insights and support to the team * Provide exceptional customer service to internal and external stakeholders * Maintain accurate and up-to-date records and files * Collaborate with the claims coordination team to resolve issues and improve processes **Qualifications** * High school diploma or equivalent * 6 months to 1 year of work experience in a customer service or data entry role * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Willingness to submit to a background investigation and provide proof of work authorization **Preferred Qualifications** * Previous experience in the insurance industry or a related field * Knowledge of claims management systems and processes * Certification in customer service or a related field * Experience with data entry software and systems **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent time management and prioritization skills * Ability to work in a fast-paced environment and meet deadlines * Strong communication and interpersonal skills * Ability to maintain confidentiality and handle sensitive information * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** At arenaflex, we believe in investing in our employees' growth and development. As a Remote Customer Service/Data Entry Representative, you will have opportunities to: * Develop your skills and knowledge in customer service, data entry, and claims management * Collaborate with a dynamic and supportive team to improve processes and deliver exceptional customer experiences * Participate in training programs and workshops to enhance your skills and knowledge * Pursue career advancement opportunities within the company **Work Environment and Company Culture** arenaflex is a remote-friendly company that values flexibility and work-life balance. As a Remote Customer Service/Data Entry Representative, you will have the opportunity to work from the comfort of your own home, with access to the necessary equipment and resources to perform your duties. Our company culture is built on the values of: * Collaboration and teamwork * Innovation and creativity * Customer focus and excellence * Employee growth and development * Diversity and inclusion **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) plan with company match * Employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs and workshops * Matching gift program **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and does not discriminate against any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you! Apply Job! Apply for this job