Experienced Remote Customer Service Manager in Training for Dynamic and Growth-Oriented arenaflex Team

Remote, USA Full-time
Welcome to arenaflex: A Leader in Exceptional Client Support Services arenaflex is thrilled to announce an extraordinary opportunity for talented and motivated individuals to join our team as a Remote Customer Service Manager in Training. Following a record-breaking year with over 20% growth, we are seeking dedicated and results-driven professionals to fill sales and leadership roles. If you are a hard-working, motivated team player with a passion for delivering outstanding service, this may be the perfect opportunity for you to achieve your professional and personal goals. About arenaflex At arenaflex, we pride ourselves on being a dynamic company committed to providing exceptional client support services. We have embraced the virtual work environment, offering flexibility and opportunities for growth to our team members. Our people work from the comfort and safety of their homes, or from anywhere, allowing them to maintain a healthy work-life balance. With a strong focus on industry-lead training and support, we provide our team members with the tools they need to succeed and achieve their goals. Company Highlights Voted #24 Happiest Company to Work For, reflecting our commitment to creating a positive and supportive work environment Rated A+ Superior by A.M. Best for financial strength, demonstrating our stability and reliability As part of the arenaflex family, we have more policyholders than any insurance company in the world, showcasing our dedication to delivering exceptional service and building strong relationships with our clients What We Offer At arenaflex, we believe in providing our team members with a comprehensive range of benefits and opportunities to support their growth and success. These include: The ability to work virtually, from anywhere, allowing for flexibility and autonomy Comprehensive training provided to ensure our team members have the skills and knowledge they need to excel in their roles A fun, energetic, and positive team environment that fosters collaboration and camaraderie Rapid career growth and advancement opportunities, allowing our team members to develop their skills and progress in their careers Weekly pay and bonuses, recognizing and rewarding our team members' hard work and achievements Medical Reimbursement program after 90 days, supporting our team members' health and well-being Residual Income, providing our team members with a stable and secure financial foundation Ability to qualify for all-expense-paid incentive trips around the world, offering our team members the opportunity to experience new cultures and destinations Qualifications To be successful as a Remote Customer Service Manager in Training at arenaflex, you will need to possess the following qualifications: Strong computer skills and proficiency in using virtual communication tools, such as Zoom video calls Ability to work well with others in a remote team environment, demonstrating excellent communication and interpersonal skills Self-motivated and capable of working independently with minimal supervision, using your initiative to achieve your goals Prior experience in client support or a related field is preferred but not required, as we provide comprehensive training and support to help you develop your skills Commitment to delivering exceptional service and building positive client relationships, with a focus on providing outstanding support and care Responsibilities and Duties As a Remote Customer Service Manager in Training at arenaflex, your responsibilities and duties will include: Calling and receiving calls from clients, responding to their inquiries and providing support and guidance Scheduling appointments with clients who request our benefits, ensuring timely and efficient service Presenting and explaining insurance products and benefits packages over Zoom video calls, using your communication skills to build trust and understanding Completing applications for insurance products, ensuring accuracy and attention to detail Attending ongoing, optional training sessions, to continue developing your skills and knowledge Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to supporting the growth and development of our team members. As a Remote Customer Service Manager in Training, you will have access to a range of career growth opportunities and learning benefits, including: Comprehensive training and support, to help you develop your skills and knowledge Rapid career advancement opportunities, allowing you to progress in your career and take on new challenges Ongoing coaching and mentoring, to support your growth and development Access to industry-lead training and resources, to help you stay up-to-date with the latest developments and trends Work Environment and Company Culture At arenaflex, we pride ourselves on creating a positive and supportive work environment that fosters collaboration, creativity, and growth. Our company culture is built on a foundation of: Respect and empathy, recognizing the value and dignity of each team member Open communication, encouraging transparency and honesty Teamwork and collaboration, working together to achieve our goals Continuous learning and development, supporting the growth and development of our team members Compensation, Perks, and Benefits At arenaflex, we offer a competitive compensation package, including weekly pay and bonuses, as well as a range of perks and benefits, such as medical reimbursement, residual income, and the ability to qualify for all-expense-paid incentive trips. We believe in recognizing and rewarding our team members' hard work and achievements, and we are committed to providing a comprehensive range of benefits to support their health, well-being, and financial security. Conclusion If you are a motivated and dedicated professional looking for a new challenge and opportunity to grow, we encourage you to apply for the Remote Customer Service Manager in Training role at arenaflex. With our comprehensive training and support, flexible work environment, and commitment to delivering exceptional client support services, we believe that you will find a rewarding and fulfilling career with our team. Apply now to learn more about what we do and how you can be a part of our team today! Apply for this job
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