**Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert**

Remote, USA Full-time
Join arenaflex, a leading innovator in the healthcare and insurance industry, as we seek an experienced Remote Data Entry Associate to join our dynamic team. As a key member of our remote workforce, you will play a vital role in ensuring the accuracy and timeliness of our data entry operations, working closely with our clients to meet their Service Level Agreements (SLAs). **About arenaflex** arenaflex is a forward-thinking organization that is revolutionizing the healthcare and insurance industry through innovative solutions and cutting-edge technology. Our team is comprised of passionate professionals who are dedicated to delivering exceptional results and making a positive impact on the lives of our clients and their customers. As a Remote Data Entry Associate, you will be part of a collaborative and dynamic team that values innovation, teamwork, and customer satisfaction. **Key Responsibilities** As a Remote Data Entry Associate, you will be responsible for: * Scrubbing, researching, validating, and entering data into our provider contract records, ensuring accuracy and attention to detail. * Updating status in our customer systems, ensuring seamless communication and collaboration with our clients. * Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading. * Retrieving and entering data from computer/web-based systems, files, and other documents, analyzing information to identify potential problems and discrepancies. * Ensuring accurate and timely completion of transactions to meet or exceed client SLAs, applying healthcare and insurance domain knowledge to undertake problem-solving. * Identifying and resolving both routine and non-routine problems or escalating to more proficient team members. * Monitoring our email box and sending responses to inquiries, providing exceptional customer service and support. **Required Skills and Qualifications** To be successful in this role, you will need: * 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work. * 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts. * 1+ year(s) of experience using a computer with Windows applications, including keyboard navigation, multiple screens, and computer systems, and learning new software tools. * An education level of at least a high school diploma or GED. **Preferred Qualifications** While not required, the following skills and qualifications are highly desirable: * Ability to communicate (oral/written) effectively in a professional/office setting. * Effective troubleshooting skills, leveraging research, analysis, and problem-solving skills. * Time management skills that require the ability to cope with a complex, changing environment. * Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures). * Ability to successfully complete our training course and demonstrate proficiency of the material. **Schedule and Availability** The required schedule for this position is Monday-Friday, 8AM-4:30PM. However, we are flexible and willing to accommodate changes as per client requirements. You must be available to work a standard 8-hour shift, Monday to Friday. **Compensation and Benefits** As a Remote Data Entry Associate, you will be rewarded with a competitive hourly rate of $15.00-$26.00 per hour, depending on your experience and qualifications. arenaflex offers a range of benefits, including: * Flexible work arrangements, including remote work options. * Opportunities for career growth and professional development. * Collaborative and dynamic work environment. * Competitive compensation and benefits package. * Recognition and rewards for outstanding performance. **Education and Experience** * High school or equivalent (Preferred). * 1 year of experience in a professional/office-related environment (Required). * 1 year of experience in data entry (Required). * 1 year of experience in customer service (Required). * 1 year of experience with AS400 (Preferred). **Work Location** As a Remote Data Entry Associate, you will work from the comfort of your own home, with the flexibility to manage your work schedule and environment. **How to Apply** If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or qualifications. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. **Contact Us** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job
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