**Experienced REMOTE Live Chat Customer Support Specialist – Global Shipping Container Sales**

At arenaflex, we're a leading shipping container supplier based out of Tampa, Florida, dedicated to providing top-notch solutions to our customers across the United States. As a forward-thinking company, we're constantly seeking innovative ways to enhance our customer experience, and that's where you come in. We're on the hunt for an energetic and self-motivated Live Chat specialist to join our team and help us deliver exceptional service to our clients. **About arenaflex** arenaflex is a dynamic and rapidly growing company that prides itself on its commitment to excellence, integrity, and customer satisfaction. Our team is comprised of passionate professionals who share a common goal: to revolutionize the shipping container industry with innovative solutions and unparalleled customer service. As a Live Chat specialist at arenaflex, you'll be part of a global team that's shaping the future of logistics and supply chain management. **Key Responsibilities** As a REMOTE Live Chat Customer Support Specialist, your primary responsibilities will include: * Responding to live chats from customers in a timely and professional manner * Providing accurate and helpful information about arenaflex's shipping containers, services, and policies * Resolving customer inquiries and concerns in a fair and efficient manner * Collaborating with the sales team to identify and capitalize on sales opportunities * Maintaining a high level of customer satisfaction and loyalty * Staying up-to-date with industry trends, products, and services to provide expert advice to customers * Participating in ongoing training and development to enhance your skills and knowledge **Essential Qualifications** To succeed in this role, you'll need to possess: * A strong passion for customer service and a commitment to delivering exceptional experiences * Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Proficiency in using live chat software and other customer service tools * Ability to work independently and as part of a remote team * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines * Basic computer skills, including Microsoft Office and Google Suite **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Previous experience in customer service, sales, or a related field * Knowledge of the shipping container industry and its products and services * Fluency in multiple languages * Experience with CRM software and other customer service tools * Certification in customer service or a related field **Skills and Competencies** To excel in this role, you'll need to demonstrate the following skills and competencies: * Strong communication and interpersonal skills * Excellent problem-solving and analytical skills * Ability to work independently and as part of a remote team * Strong time management and organizational skills * Basic computer skills, including Microsoft Office and Google Suite * Ability to learn and adapt quickly to new software and systems * Strong attention to detail and accuracy * Ability to work in a fast-paced environment and meet deadlines **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Live Chat specialist, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation * A comprehensive benefits package, including paid sick days, paid days off, and holidays * A competitive salary and commission structure, with opportunities for bonuses and incentives **Work Environment and Company Culture** As a REMOTE Live Chat specialist, you'll have the flexibility to work from anywhere in the world, as long as you have a stable internet connection and a quiet workspace. Our company culture is built on the values of: * Excellence: We strive for excellence in everything we do, from customer service to product quality. * Integrity: We operate with integrity, honesty, and transparency in all our interactions. * Innovation: We're constantly seeking new and innovative ways to improve our products and services. * Teamwork: We believe in the power of collaboration and teamwork to achieve our goals. * Customer satisfaction: We're committed to delivering exceptional customer experiences that exceed expectations. **Compensation and Benefits** As a Live Chat specialist at arenaflex, you'll enjoy a competitive salary and commission structure, with opportunities for bonuses and incentives. Our compensation package includes: * A base salary of $500 per month * 5% commission on each sale, with an average commission of $20-$30 per container sold * Paid sick days, paid days off, and holidays * A comprehensive benefits package, including health insurance, retirement plans, and more * Opportunities for bonuses and incentives based on performance **How to Apply** If you're a motivated and customer-focused individual who's passionate about delivering exceptional experiences, we want to hear from you! Please email your application, including your resume and a cover letter, to [arenaflex email address]. We'll review your application and contact you within 48 hours if you're selected for an interview. Don't miss this opportunity to join a dynamic and rapidly growing company that's shaping the future of logistics and supply chain management. Apply now to become a part of the arenaflex team! Apply for this job