Experienced Remote Medical Data Entry and Intake Specialist for Personalized Managed Healthcare Services

Introduction to arenaflex arenaflex, a pioneering force in the healthcare industry, has been at the forefront of delivering personalized managed healthcare services for over thirty years. With a steadfast commitment to excellence, we prioritize the healthcare needs of our clients, ensuring effective program delivery, personalized service, and optimized healthcare costs. As a leader in the industry, we are dedicated to fostering a culture of innovation, teamwork, and customer-centricity. Our mission is to make a meaningful difference in the lives of our clients, and we are seeking a talented and compassionate Remote Medical Data Entry and Intake Specialist to join our esteemed team. Job Overview As a Remote Medical Data Entry and Intake Specialist at arenaflex, you will serve as the initial point of contact for our Utilization Review Department, playing a vital role in gathering crucial intake information, establishing electronic patient files, and assisting with the organization and dissemination of certification correspondence. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will make you an invaluable asset to our team. If you are passionate about delivering exceptional customer service and are committed to making a positive impact in the healthcare sector, we encourage you to apply for this exciting opportunity. Key Responsibilities Respond to inquiries on the Utilization Review line, directing calls to the appropriate team members and retrieving voicemail messages for the nursing staff in a timely and efficient manner. Collect and document demographic information to create and maintain accurate patient files, ensuring data integrity and confidentiality. Print, mail, fax, and copy correspondence as required, maintaining a high level of organization and attention to detail. Undertake additional tasks as assigned to support the team, demonstrating flexibility and a willingness to adapt to changing priorities. Provide exceptional customer service, ensuring that all interactions with clients, patients, and healthcare professionals are courteous, empathetic, and professional. Essential Qualifications To be considered for this role, you must possess a High School Diploma or equivalent, with preference given to candidates who have completed coursework in computers, medical terminology, data entry, word processing, and secretarial training. A minimum of one year of professional office experience is required, with a strong preference for candidates who have worked in a healthcare setting. Proficiency in computer systems and data entry within databases is essential, as well as familiarity with word processing and multi-line telephone systems. Preferred Qualifications Bilingual candidates are encouraged to apply, although it is not a requirement. Additionally, candidates with experience in electronic health records, medical billing, or coding will be given preference. A strong understanding of customer service principles, excellent communication skills, and the ability to work in a team-oriented environment are also highly desirable. Career Growth Opportunities At arenaflex, we are committed to nurturing motivated individuals and providing them with the essential skills to thrive in the healthcare sector. As a Remote Medical Data Entry and Intake Specialist, you will have access to ongoing training and development opportunities, allowing you to refine your skills and expertise. With opportunities for career advancement available, you will be able to grow and develop within our organization, taking on new challenges and responsibilities as you progress. Company Culture and Values arenaflex is proud to be an equal opportunity employer, embracing diversity and promoting a culture of inclusivity and respect. Our team-oriented environment is built on the principles of teamwork, customer focus, and support, ensuring that all employees feel valued and empowered to make a positive impact. We believe in fostering a positive work-life balance, providing our employees with the flexibility and resources they need to succeed in their roles. Compensation and Benefits As a Remote Medical Data Entry and Intake Specialist at arenaflex, you will enjoy a comprehensive compensation package, including: A full-time schedule with a Monday to Friday schedule (9:30 AM - 6:00 PM), allowing for a healthy work-life balance. Quarterly bonus eligibility, recognizing and rewarding your hard work and dedication. A generous benefits package, including a 401(k) plan with company matching and paid time off. A hybrid work environment, providing the flexibility to work remotely two days a week after successful completion of training. Conclusion If you are a motivated and compassionate individual with a passion for delivering exceptional customer service and making a positive impact in the healthcare sector, we encourage you to apply for this exciting opportunity. As a Remote Medical Data Entry and Intake Specialist at arenaflex, you will be part of a dynamic team dedicated to making a difference in the lives of our clients. With a commitment to excellence, innovation, and customer-centricity, we are confident that you will thrive in this role and contribute to the success of our organization. Apply today and take the first step towards a rewarding and challenging career with arenaflex! Apply for this job