Experienced Remote Notary Professional for Live Chat Requests – Full-Time Opportunity with blithequark

Introduction to blithequark and the Industry blithequark is a leading provider of innovative notary services, committed to delivering exceptional professional experiences to clients across the United States. As a key player in the notary industry, blithequark recognizes the importance of combining technology with personalized service to meet the evolving needs of its customers. With a strong focus on online notarization, blithequark is now seeking a highly skilled and dedicated Remote Notary to join its team, working full-time to provide top-notch support to clients through live chat requests and other communication channels. Job Overview In this critical role, you will be responsible for guiding clients through the online notarization process, ensuring that all interactions are handled with professionalism, empathy, and a deep understanding of the notary services provided by blithequark. Your expertise will not only enhance the customer experience but also contribute to the growth and success of blithequark in the notary services market. Key Responsibilities Conduct accurate and legal online notarizations, adhering to the highest standards of integrity and compliance. Act as a Loan Signing Agent, notarizing closing documents with precision and care, ensuring that all legal requirements are met. Respond to incoming customer inquiries via phone calls and live chat requests, providing timely and informative assistance to clients navigating the online notarization process, seeking RON providers, or inquiring about other company-related matters. Assist clients with eClosing and Notary Signing Agent protocols, monitoring their progress, and offering educational support and troubleshooting as needed to ensure a seamless experience. Provide product education, system knowledge, and white glove assistance to clients, addressing any questions or concerns they may have about blithequark's services. Manage schedule email inbox, calculate and request invoices, and follow up as necessary to maintain efficient operations. Submit tickets for platform issues or recommendations, contributing to the continuous improvement of blithequark's services and technology. Participate in monthly meetings and cross-training sessions to stay updated on best practices, new developments, and company policies. Perform all other duties as assigned, demonstrating flexibility and a commitment to the team's success. Essential Qualifications To excel in this role, you must be a U.S. citizen with a strong background in notary services, preferably with experience as a Remote Notary or in a related field. You should possess excellent communication and interpersonal skills, with the ability to work independently in a home office setting. A reliable computer, internet connection, and dedicated home office space are required to perform the duties of this position effectively. Preferred Qualifications Existing notary certification and experience with online notarizations. Familiarity with Loan Signing Agent protocols and eClosing processes. Strong technical skills, including proficiency in using digital platforms for notarizations and customer service software. Ability to work in a fast-paced environment, handling multiple live chat requests and phone calls while maintaining a high level of professionalism and customer satisfaction. Continuous learning mindset, with a willingness to stay updated on industry developments, best practices, and compliance requirements. Skills and Competencies To succeed as a Remote Notary with blithequark, you will need to demonstrate a unique blend of technical, interpersonal, and organizational skills. These include: Technical Proficiency: Comfort with technology, including online notarization platforms, customer service software, and digital communication tools. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely to clients. Customer Service Orientation: A customer-centric approach, with a focus on delivering exceptional service, resolving issues promptly, and ensuring high client satisfaction. Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain accurate records in a remote work environment. Compliance Awareness: Understanding of and adherence to legal and regulatory requirements governing notary services, with a commitment to ethical practices. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our team members. As a Remote Notary, you will have opportunities to enhance your skills through training and professional development programs, staying at the forefront of industry trends and best practices. Our culture encourages continuous learning, innovation, and collaboration, providing a supportive environment where you can thrive and advance in your career. Work Environment and Company Culture blithequark prides itself on a dynamic and inclusive work environment that values diversity, equity, and inclusion. We foster a culture of respect, empathy, and open communication, where every team member feels valued and empowered to contribute their best work. As a remote team member, you will be an integral part of this culture, working closely with colleagues and leaders who are dedicated to excellence and customer satisfaction. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, with earnings ranging from $85.00 to $200.00 per loan signing appointment. Additionally, you will be eligible for a range of benefits, including: 401(k) plan to support your retirement savings. Paid time off to recharge and pursue your interests. Flexible schedule, allowing you to balance work and personal life effectively. Conclusion If you are a motivated and experienced notary professional looking for a challenging and rewarding role, we invite you to join blithequark as a Remote Notary. This is an exceptional opportunity to leverage your skills and experience to make a meaningful impact in the lives of our clients, while advancing your career in a dynamic and supportive environment. Please submit your application, including a copy of your background check and E&O insurance if applicable, to take the first step towards an exciting new chapter in your professional journey with blithequark. Apply for this job