Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative uses. From on-site storage solutions and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers have become an integral part of modern living and business. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a vital role in advertising and selling our shipping containers to customers using our cutting-edge software. Your primary objective will be to engage with customers via chat, understand their needs, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to address their needs and concerns Encourage customers to place orders, and close sales directly on the chat platform Send invoices to customers using our company's system, ensuring a seamless and efficient sales process Collaborate with our sales managers, who will follow up with customers via phone calls to ensure exceptional customer service and support Participate in daily training sessions, and engage with our Q&A group and mentors to continuously improve your skills and knowledge Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in sales, marketing, or a related field preferred Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues Strong problem-solving and negotiation skills, with the ability to think critically and outside the box Proficiency in using software and technology, including chat platforms and CRM systems Ability to work independently in a remote environment, with minimal supervision and strong self-motivation Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of our products and services Fluency in multiple languages, with the ability to communicate with customers from diverse backgrounds Experience with sales and marketing automation tools, with the ability to analyze data and optimize sales strategies Certifications or training in sales, customer service, or a related field, with a commitment to ongoing learning and professional development Skills and Competencies: Communication skills: excellent verbal and written communication skills, with the ability to articulate complex ideas and negotiate with customers Technical skills: proficiency in using software and technology, including chat platforms, CRM systems, and sales automation tools Problem-solving skills: strong analytical and problem-solving skills, with the ability to think critically and outside the box Time management skills: ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment Adaptability: ability to adapt to changing circumstances, including new products, services, and sales strategies Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, a Q&A group, and mentors who will support you in achieving your goals. You will also have opportunities to develop your skills and knowledge in sales, customer service, and marketing, with the potential to advance to senior roles or specialize in specific areas of our business. Our company culture values innovation, creativity, and collaboration, and we encourage our employees to think outside the box and contribute to our ongoing success. Work Environment and Company Culture arenaflex is a dynamic and innovative company that values diversity, inclusion, and equality. We believe in creating a positive and supportive work environment that fosters collaboration, creativity, and growth. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals. We prioritize open communication, transparency, and feedback, and we encourage our employees to share their ideas and suggestions for improving our products, services, and processes. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including a base salary, commissions, and bonuses. We also provide a range of perks and benefits, including health insurance, retirement plans, and paid time off. As a remote employee, you will have the flexibility to work from anywhere, with the ability to create your own schedule and work environment. We believe in recognizing and rewarding our employees' achievements, and we offer opportunities for career advancement and professional growth. Conclusion If you are a motivated and results-driven sales professional who is passionate about customer engagement and sales, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. This is a unique opportunity to join a dynamic and innovative company that is revolutionizing the shipping container industry. With our commitment to quality, customer service, and employee growth, we believe that you will find a rewarding and challenging career with our team. Apply now to take the first step in your journey with arenaflex! Apply for this job