Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Remote, USA Full-time
Welcome to blithequark: A Leader in Secondhand Shipping Container Solutions At blithequark, we pride ourselves on being a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. Our extensive network of shipping lines and shipping container manufacturers enables us to bring thousands of containers into the country, offering a wide range of opportunities for repurposing these versatile structures. From on-site storage solutions to innovative applications such as container homes, pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers are transforming the way people live and work. Our commitment to excellence is reflected in our dedication to providing top-notch shipping containers at affordable prices, making us the go-to destination for individuals and businesses seeking reliable and cost-effective storage solutions. As we continue to grow and expand our operations, we are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team. Job Overview: Remote Sales Chat Representative In this exciting role, you will be responsible for advertising and selling our shipping containers using our cutting-edge software, engaging with customers via chat, and encouraging them to place orders. As a key member of our sales team, you will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. Your primary objective will be to provide exceptional customer service, build strong relationships with our clients, and drive sales growth through effective communication and persuasion. Key Responsibilities: Utilize our software to advertise and sell shipping containers to potential customers Engage with customers via chat, responding to inquiries, and providing product information and support Encourage customers to place orders and close sales directly on the chat platform Send invoices using the company's system and ensure timely payment processing Collaborate with our sales managers to ensure seamless follow-up with customers via phone calls Participate in daily training sessions to enhance your knowledge and skills Join our Q&A group and work closely with mentors to achieve your sales goals and objectives Essential Qualifications: To be successful in this role, you should possess the following essential qualifications: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues Strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets Proficiency in using software applications, with the ability to quickly learn our company's system Strong problem-solving and analytical skills, with the ability to resolve customer complaints and concerns High school diploma or equivalent required; associate's or bachelor's degree preferred Previous experience in sales, customer service, or a related field is an asset Preferred Qualifications: In addition to the essential qualifications, we prefer candidates with the following skills and experience: Experience working in a remote or virtual environment, with the ability to self-motivate and manage your time effectively Knowledge of the shipping container industry or a related field, with a strong understanding of our products and services Proficiency in multiple languages, with the ability to communicate with customers from diverse backgrounds Experience with CRM software or other sales management tools Certifications or training in sales, marketing, or customer service Skills and Competencies: To excel in this role, you should possess the following skills and competencies: Communication skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas and negotiate with customers Technical skills: Proficiency in using software applications, with the ability to quickly learn our company's system and adapt to new technologies Sales skills: Strong sales and negotiation skills, with the ability to build trust and rapport with customers and close sales Problem-solving skills: Strong problem-solving and analytical skills, with the ability to resolve customer complaints and concerns Time management skills: Ability to manage your time effectively, prioritize tasks, and meet deadlines in a fast-paced environment Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to: Daily training sessions to enhance your knowledge and skills A Q&A group and mentors to support your success Opportunities for career advancement and professional growth A dynamic and supportive work environment that encourages innovation and creativity Recognition and rewards for outstanding performance and contributions to the company Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and inclusive company culture. As a remote employee, you will be part of a virtual team that values collaboration, open communication, and mutual respect. Our company culture is built on the following core values: Integrity: We operate with honesty, transparency, and ethics in all our interactions Customer focus: We prioritize our customers' needs and strive to deliver exceptional service and support Innovation: We encourage creativity, innovation, and continuous improvement in all aspects of our business Teamwork: We foster a collaborative and supportive work environment that values diversity and inclusion Compensation, Perks, and Benefits: We offer a competitive compensation package, including a base salary and commission structure that rewards outstanding performance. Our benefits package includes: Full-time employment with a competitive salary and benefits Opportunities for career advancement and professional growth A dynamic and supportive work environment that encourages innovation and creativity Recognition and rewards for outstanding performance and contributions to the company Flexible working hours and remote work arrangements Conclusion: If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at blithequark. With our commitment to excellence, innovative products, and exceptional customer service, we offer a unique opportunity for you to grow your career and make a meaningful contribution to our company's success. Apply now and join our dynamic team of professionals who are passionate about delivering exceptional customer experiences and driving business growth. Apply for this job
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