Experienced Remote Sales Support Specialist – Chat-Based Shipping Container Sales and Customer Engagement

Introduction to arenaflex Imagine being part of a dynamic team that revolutionizes the way people think about secondhand shipping containers. At arenaflex, we are pioneers in the retail industry, supplying and delivering high-quality shipping containers across the United States. Our mission is to provide affordable and innovative solutions for individuals and businesses looking for alternative uses for these containers, such as on-site storage, container homes, pop-up shops, portable offices, emergency shelters, garden sheds, and more. With a strong commitment to customer satisfaction and a passion for sustainability, we are seeking a highly motivated and sales-driven individual to join our team as a Remote Sales Support Specialist. Job Overview In this exciting and challenging role, you will be responsible for advertising and selling shipping containers to customers via chat, utilizing our state-of-the-art software. As a key member of our sales team, you will engage with customers, address their queries, and encourage them to place orders. With the ability to close sales directly on chat and send invoices using our company's system, you will play a vital role in driving revenue growth and expanding our customer base. This position is fully remote, allowing you to work from the comfort of your own home, with a strong internet connection and a phone or laptop being the only requirements. Key Responsibilities Utilize our software to advertise and sell shipping containers to customers via chat Engage with customers, respond to their queries, and provide exceptional customer service Encourage customers to place orders and close sales directly on chat Send invoices to customers using our company's system Collaborate with sales managers to ensure seamless follow-up with customers via phone calls Participate in daily training sessions to enhance your sales skills and knowledge of our products Work closely with mentors and the Q&A group to achieve your sales targets and goals Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Excellent communication and sales skills, with the ability to engage with customers via chat Strong product knowledge of shipping containers and their alternative uses Ability to work in a fast-paced environment and meet sales targets Strong internet connection and a phone or laptop to perform job duties Self-motivated and disciplined, with the ability to work independently in a remote setting Strong problem-solving skills, with the ability to think critically and outside the box Preferred Qualifications While not essential, the following preferred qualifications will be highly regarded: Previous experience in sales, customer service, or a related field Knowledge of the shipping container industry and its trends Experience working with software and technology to drive sales and customer engagement Strong analytical skills, with the ability to analyze sales data and trends Ability to speak multiple languages, with a focus on languages spoken in the United States and Tunisia Skills and Competencies To excel in this role, you will need to possess the following skills and competencies: Communication skills : Excellent written and verbal communication skills, with the ability to engage with customers via chat Sales skills : Strong sales skills, with the ability to close sales and meet targets Product knowledge : Strong knowledge of shipping containers and their alternative uses Technical skills : Ability to use software and technology to drive sales and customer engagement Problem-solving skills : Strong problem-solving skills, with the ability to think critically and outside the box Time management skills : Ability to manage time effectively, prioritize tasks, and meet deadlines Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Support Specialist, you will have access to daily training sessions, mentors, and a Q&A group to help you achieve your sales targets and goals. You will also have the opportunity to work with a dynamic team of professionals who are passionate about the shipping container industry. With a strong focus on customer satisfaction and a commitment to sustainability, you will be part of a company that is making a positive impact on the environment and the community. Work Environment and Company Culture At arenaflex, we pride ourselves on our positive and supportive work environment. As a remote employee, you will be part of a virtual team that is connected through technology and a shared passion for the shipping container industry. Our company culture is built on the values of innovation, sustainability, and customer satisfaction, and we are committed to creating a work environment that is inclusive, diverse, and respectful of all employees. Compensation, Perks, and Benefits As a Remote Sales Support Specialist at arenaflex, you will be eligible for a competitive compensation package, including a high-commission sales structure. You will also have access to a range of perks and benefits, including: Opportunity to work from home and create your own schedule Access to daily training sessions and mentors to help you achieve your sales targets Opportunity to work with a dynamic team of professionals who are passionate about the shipping container industry Competitive compensation package, including a high-commission sales structure Range of perks and benefits, including health insurance, retirement plans, and paid time off Conclusion If you are a motivated and sales-driven individual who is passionate about the shipping container industry, we encourage you to apply for the Remote Sales Support Specialist role at arenaflex. With a strong commitment to customer satisfaction, a passion for sustainability, and a dynamic team of professionals, we offer a work environment that is inclusive, diverse, and respectful of all employees. Apply now to join our team and take the first step towards a rewarding and challenging career in sales and customer engagement. Don't miss this opportunity to join a leading retail company and be part of a team that is revolutionizing the way people think about secondhand shipping containers. Apply now and start your journey with arenaflex today! Apply for this job