**Experienced Sales Support Specialist for Mobility Scooters – Web Chat, SMS, and Social Media Engagement**

At arenaflex, we're dedicated to revolutionizing the way people live, work, and interact with our innovative mobility solutions. As a Sales Support Specialist, you'll be at the forefront of our customer-centric approach, providing exceptional service and support to our valued customers through various digital channels. If you're a dynamic and customer-oriented individual with a passion for sales and a knack for communication, we want to hear from you! **About arenaflex** arenaflex is a leading provider of cutting-edge mobility solutions, empowering individuals to live life to the fullest. Our commitment to innovation, customer satisfaction, and employee well-being has earned us a reputation as a trusted partner in the industry. As a member of our team, you'll be part of a close-knit community that values collaboration, creativity, and continuous learning. **Job Summary** We're seeking an experienced Sales Support Specialist to join our sales team, responsible for providing top-notch support to customers through web chat, SMS, and social media. As a key member of our team, you'll be responsible for: * Responding to web inquiries through chat and SMS sales conversations * Managing email correspondence and providing phone sales assistance * Engaging with customers on social media platforms to enhance our online presence and customer engagement * Collaborating with the Sales Manager on various administrative tasks to drive sales and ensure a seamless customer experience **Key Responsibilities** * Provide exceptional customer service through web chat, SMS, and social media platforms * Respond to customer inquiries in a timely and professional manner * Manage email correspondence and provide phone sales assistance as needed * Collaborate with the Sales Manager on administrative tasks to drive sales and ensure a seamless customer experience * Participate in training and development programs to enhance skills and knowledge * Contribute to the development of sales strategies and initiatives to drive business growth * Work closely with the sales team to achieve collective success and foster a positive work environment **Essential Qualifications** * Strong communication and writing skills, with the ability to articulate complex ideas in a clear and concise manner * Proficient typing skills, with the ability to type accurately and efficiently * Ability to learn and quickly adapt to new technologies, systems, and processes * Proactive attitude, with a focus on delivering exceptional customer service and driving sales growth * Strong problem-solving skills, with the ability to think critically and resolve issues effectively * Ability to multitask and prioritize tasks to meet deadlines and achieve goals **Preferred Qualifications** * Experience in sales support or customer service, preferably in a digital or e-commerce environment * Familiarity with CRM software and other sales tools * Strong analytical skills, with the ability to interpret data and make informed decisions * Experience working in a fast-paced, dynamic environment * Strong teamwork and collaboration skills, with the ability to work effectively with colleagues and stakeholders **Skills and Competencies** * Excellent communication and writing skills, with the ability to articulate complex ideas in a clear and concise manner * Strong problem-solving skills, with the ability to think critically and resolve issues effectively * Ability to multitask and prioritize tasks to meet deadlines and achieve goals * Strong analytical skills, with the ability to interpret data and make informed decisions * Proactive attitude, with a focus on delivering exceptional customer service and driving sales growth * Ability to learn and quickly adapt to new technologies, systems, and processes **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to the growth and development of our employees. As a Sales Support Specialist, you'll have access to: * Ongoing training and development programs to enhance skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment, with a focus on teamwork and collaboration * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture** arenaflex is proud to offer a dynamic and supportive work environment, with a focus on employee well-being and satisfaction. Our office is located in a beautiful and modern building, with amenities such as: * Spacious and well-equipped workspaces * Collaborative meeting rooms and breakout areas * Access to state-of-the-art technology and equipment * On-site fitness center and wellness programs * Regular team-building events and social activities **Compensation, Perks, and Benefits** We offer a competitive hourly wage, plus bonuses for outstanding performance. Our benefits package includes: * Comprehensive health insurance * 401(k) retirement plan with company match * Paid time off and holidays * Access to employee assistance programs and wellness initiatives * Opportunities for professional development and career growth **How to Apply** If you're a motivated and customer-oriented individual with a passion for sales and a knack for communication, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our sales team at arenaflex! Apply for this job