**Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences with a Forward-Thinking Global Organization**

Remote, USA Full-time
Are you a customer service enthusiast looking for a dynamic work-from-home opportunity with a company that values people-first culture and genuine belonging? Do you want to join a global organization that has earned prestigious awards for being a World's Best Workplace, Happiest Employees, and Best Companies for Career Growth? If so, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark. **About blithequark** blithequark is a forward-thinking global organization that empowers its employees to be game-changers in the customer experience industry. With a diverse team from 70+ countries, we pride ourselves on fostering an inclusive culture where every member contributes to and supports each other's success and well-being. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. **Career Growth and Personal Development** As a Seasonal Customer Service Representative at blithequark, you'll embark on a rewarding career journey with opportunities for growth and development. We'll provide you with comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development. To support your career aspirations, we offer a range of FREE Learning and Leadership Development programs that will set you on your path to achieving your goals. **Key Responsibilities** As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * Open availability (this is a seasonal position) * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's In It For You** At blithequark, we champion our people and invest in their growth and well-being. As a Seasonal Customer Service Representative, you'll enjoy: * Paid training and performance-based incentives * Starting wage between $15.00/hr - $25.00/hr * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're ready to embark on a dynamic career journey with a forward-thinking global organization, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark. Join our team of game-changers and discover why over 440,000 employees around the globe call blithequark their employer of choice. **Location** USA, OH, Work-at-Home **Language Requirements** English **Time Type** Full time **Physical & Mental Requirements** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job
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