**Experienced Seasonal Part-Time Customer Service Representative – Remote or Onsite Opportunity at blithequark**

Are you looking for a part-time opportunity to earn extra cash and make a difference in the lives of children across the nation? Do you have excellent communication and problem-solving skills, and are you comfortable working in a fast-paced customer service environment? If so, we encourage you to apply for our seasonal part-time customer service representative position at blithequark's Neosho, MO call center. As a member of our customer service team, you will play a vital role in helping us get books and educational materials into the hands of kids across the country. **About blithequark** blithequark is a leading provider of educational materials and services, dedicated to making a positive impact on the lives of children and families. Our mission is to provide high-quality products and services that inspire a love of learning and foster a sense of community. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. **Job Summary** We are seeking experienced seasonal part-time customer service representatives to join our team at blithequark's Neosho, MO call center. As a customer service representative, you will be responsible for providing excellent customer service to our clients via phone, email, and chat. You will also be responsible for processing inbound customer service calls, resolving customer concerns, and recording customer information for editorial staff and management. **Responsibilities** As a seasonal part-time customer service representative at blithequark, you will be responsible for: * Assisting customers via phone, email, and chat, providing clear and professional communication and resolving customer concerns in a timely and efficient manner * Entering various types of data accurately and efficiently, using our proprietary systems and software * Communicating clearly and professionally with customers, colleagues, and management, both verbally and in writing * Resolving customer concerns relating to book club orders, revisions, billing, and delivery, using your problem-solving skills and judgment * Recording customer information for editorial staff and management, ensuring accuracy and completeness * Performing other duties as assigned, including participating in training and development programs to enhance your skills and knowledge **Qualifications** To be successful in this role, you will need to possess the following qualifications: * Good computer and typing skills, with the ability to navigate our proprietary systems and software * Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with customers, colleagues, and management * Good grammar skills, with the ability to compose freeform letters correctly * Excellent phone skills, with the ability to handle customer calls in a timely and efficient manner * Ability to learn new skills quickly, with a willingness to participate in training and development programs * Positive and helpful attitude, with a commitment to providing excellent customer service * Excellent problem-solving abilities, with the ability to use judgment and make decisions in resolving customer problems * Good attendance and performance record, with a willingness to work flexible hours as needed during peak times * Desire to be a team player, with a commitment to working collaboratively with colleagues to achieve our goals **Preferred Qualifications** While the above qualifications are essential for success in this role, we also welcome applicants with the following preferred qualifications: * Previous customer service experience, preferably in a call center environment * Experience working with children or families, or in an educational setting * Knowledge of our products and services, or a willingness to learn * Certification in customer service or a related field **Work Environment and Culture** As a seasonal part-time customer service representative at blithequark, you will be working in a fast-paced call center environment, with a focus on providing excellent customer service to our clients. You will be part of a dynamic team of customer service representatives, working together to achieve our goals and make a positive impact on the lives of children and families. **Compensation and Benefits** We offer a competitive compensation package, including: * Hourly wage, with opportunities for overtime pay * Paid training and development programs * Opportunities for career growth and advancement * A positive and supportive work environment * Recognition and rewards for outstanding performance **How to Apply** If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for our seasonal part-time customer service representative position at blithequark. Please submit your application, including your resume and a cover letter, to our online application portal. **Equal Employment Opportunity** blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. **Pay Transparency Provision** blithequark is committed to transparency in our compensation practices. We provide a competitive compensation package, with opportunities for overtime pay and career growth and advancement. **Background Check** A background check will be required for this position, which will be paid for by blithequark. We are an E-Verify participant, and we will verify the employment eligibility of all successful candidates. **Location** The position will be based at our Neosho, MO call center, with opportunities for remote work. We welcome applicants from Missouri, Arkansas, Oklahoma, and Kansas. **Time Type** This is a part-time, seasonal position, with flexible hours available during peak times. **Job Type** This is a temporary seasonal position, with opportunities for career growth and advancement. **Job Family Group** This position is part of our Customer Service and Call Center team. **Location Region/State** The position will be based in Missouri. We look forward to receiving your application! Apply for this job