**Experienced Senior Customer Solutions Manager, Energy - Cloud Adoption & Strategic Partnerships**

Are you a seasoned professional with a passion for driving business growth and innovation in the Energy industry? Do you have a proven track record of delivering successful cloud adoption strategies and building strong partnerships with C-level executives? If so, we want to hear from you! Amazon Web Services (AWS) is seeking an experienced Senior Customer Solutions Manager (CSM) to join our Oil & Gas, Energy team and help shape the future of the Energy industry through cloud-based solutions. **About Amazon Web Services** At AWS, we're the world's most comprehensive and broadly adopted cloud platform, offering over 175 fully featured services from data centers globally. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses, accelerate innovation, become more agile, and lower costs. **Our Culture** At AWS, we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, self-paced learning, instructor-led training, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. **About the Role** We're seeking a highly motivated and experienced Senior Customer Solutions Manager to join our Energy team and work with one or more of the largest Energy industry customers. As a CSM, you'll be a thought leader and trusted customer advisor, ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer. You'll help large global Energy organizations understand best practices around adopting advanced cloud-based solutions and migrating existing workloads to the cloud. **Key Responsibilities** * Take end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst the other core account groups (Sales, Support, Solutions Architecture, and Professional Services (ProServe)), product/engineering teams, and customer teams * Establish a deep understanding of your customer's business vision, culture, and processes, and evangelize AWS services and influence customers to adopt the right solution at the right time * Leverage your delivery experience with large-scale transformations and help shepherd customers through their stages of AWS adoption, solving their challenges through new ideas, tools, and mechanisms * Serve as the customer's cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams * Leverage your communication, program management, technical, operations, and transformation acumen to earn trust with your customer, understand their strategic goals, translate them into executable plans, ensure programmatic governance, and deliver successful, often industry-changing, customer outcomes on AWS services **Requirements** * Demonstrate leadership ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels, and negotiate and lead virtual teams, regardless of geographical or organizational boundaries * Have delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes * Be motivated by the customer's long-term success, have a mix of technical and business expertise, be data-driven, and have experience delivering large-scale programs * Be detail-oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions * Collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. Can lead autonomously and steer through ambiguity **Preferred Qualifications** * Experience working with Energy industry customers and understanding their business needs and challenges * Strong understanding of cloud-based solutions and their applications in the Energy industry * Proven track record of delivering successful cloud adoption strategies and building strong partnerships with C-level executives * Experience working with AWS services and products, including migration, security, and compliance * Strong communication and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels **What We Offer** * Competitive salary and benefits package * Opportunity to work with a leading cloud provider and shape the future of the Energy industry * Collaborative and dynamic work environment with a team of experienced professionals * Flexible work arrangements and a focus on work-life harmony * Ongoing training and development opportunities to help you grow and advance in your career * Access to a wide range of AWS services and products, including migration, security, and compliance **How to Apply** If you're a motivated and experienced professional with a passion for driving business growth and innovation in the Energy industry, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Work/Life Harmony** We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. **Inclusive Team Culture** Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. **Mentorship and Career Growth** We have a career path for you no matter what stage you're in when you start here. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. **Locations** We are open to hiring candidates to work out of one of the following locations: * Miami, FL, USA We look forward to hearing from you! Apply for this job