Experienced Senior Manager Self Service Engineering – IT Service Delivery and Team Leadership at blithequark

Introduction to blithequark At blithequark, we are passionate about delivering exceptional customer experiences through innovative technology solutions. As a leading player in the industry, we are committed to fostering a culture of excellence, integrity, and fun. Our team is dedicated to making a positive impact, and we are looking for like-minded individuals to join our journey. If you are a motivated and experienced IT professional looking for a new challenge, we have an exciting opportunity for you to join our team as a Senior Manager Self Service Engineering. Job Overview The Senior Manager Self Service Engineering will be responsible for leading a team of engineers focused on delivering high-quality IT services and products. This is a fantastic opportunity to join a dynamic team and contribute to the growth and success of blithequark. As a Senior Manager, you will be responsible for managing a portfolio of products from conception to retirement, leading and mentoring a team of engineers, and collaborating with cross-functional teams to drive business outcomes. Key Responsibilities Manage a portfolio of products from conception to retirement, ensuring timely and within-budget delivery Lead and mentor a team of engineers, providing guidance and support to ensure they have the skills and resources needed to succeed Collaborate with cross-functional teams, including product management and marketing, to drive business outcomes and deliver high-quality products Develop and maintain a technology roadmap for products in your area of responsibility, ensuring alignment with business objectives and industry trends Drive the development of policies, standards, and guidelines for building and supporting IT products Establish architectures, design patterns, and integration designs, and guide software development performed by team members Responsible for creating, maintaining, and reporting a financial and resource plan for your area of responsibility Act as the escalation point for operational support to assigned portfolio applications, with 24/7 availability Manage production and non-production environments through change control management Ensure work practices are in compliance with all audit, security, and regulatory requirements Partner with other Engineering Managers to ensure alignment and drive efficiencies Play a key role in driving and mentoring direct and indirect team members to support the commitment, growth, and development of the IT division Essential Qualifications To be successful in this role, you will need: A Bachelor's degree in a related discipline; or demonstrated ability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of relevant experience Practical experience with Java, AngularJS, and NodeJS Working knowledge of cloud computing: Azure, GCP, or AWS Available for moderate overnight travel (up to 35%) Must be in possession of valid travel documents with the ability to travel throughout the US Able to work flexible hours and be available for emergency response on short notice Must pass a pre-employment drug test Must be legally eligible to work in the country in which the position is located Preferred Qualifications While not essential, the following qualifications are highly desirable: Experience managing a budget Experience managing a full project or program, including presenting proposals to senior leadership Comprehensive knowledge of business capability and in-depth knowledge of business operations, objectives, and strategies Familiarity with blithequark's IT disciplines and interdependencies, and how their needs drive IT strategy Career Growth and Development At blithequark, we are committed to the growth and development of our team members. As a Senior Manager Self Service Engineering, you will have access to a range of training and development opportunities, including: Leadership development programs Technical training and certification programs Mentorship and coaching from experienced leaders Opportunities for career advancement and progression Work Environment and Culture At blithequark, we pride ourselves on our positive and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we are committed to making a positive impact. As a Senior Manager Self Service Engineering, you will be part of a dynamic and supportive team, with access to a range of benefits and perks, including: Competitive salary and benefits package Flexible working hours and remote work options Opportunities for professional development and growth Access to a range of employee discounts and perks Compensation and Benefits We offer a competitive salary and benefits package, including: A hourly rate of $25 Comprehensive health and wellness benefits Retirement savings plan Paid time off and holidays Access to a range of employee discounts and perks Conclusion If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for the Senior Manager Self Service Engineering role at blithequark. With a competitive salary and benefits package, opportunities for career growth and development, and a positive and inclusive work environment, this is an exciting opportunity to join a dynamic team and contribute to the growth and success of blithequark. Apply now to take the first step in your new career! Apply for this job