Experienced Senior Statistics Architect for Voice of Customer Method Transformation and Innovation - Remote Data Entry Opportunity at $35/Hour with blithequark in Dominican Republic

Remote, USA Full-time
Join the blithequark Team and Be Part of Our Mission to Deliver Exceptional Customer Experience At blithequark, we're dedicated to providing the world's first-class purchaser experience every day, with maximum integrity, and in an environment where each person is seen, heard, and feels like they belong. We're a global company with a strong presence in the Dominican Republic, and we're looking for a talented Senior Statistics Architect to join our team. About Our Company and Industry blithequark is a leading company in the customer experience industry, with over 5 million surveys received from clients each year across the consumer, business, and service provider areas. Our Customer Listening Team is responsible for handling the Voice of the Customer technique, which includes designing and programming customer experience surveys in over 10 languages and 20 countries. We're committed to transforming and innovating our Voice of Customer method, and we need a skilled Senior Statistics Architect to lead this effort. Job Summary We're seeking a highly experienced Senior Statistics Architect to assist in the transformation and innovation of our Voice of Customer method. As a Senior Statistics Architect, you will work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in Technology to design and build robust data models and architectures. You'll help develop and maintain our new Voice of Customer technique, sourced from Cornerstone and integrated with our survey and dashboard platform hosted through Qualtrics. Key Responsibilities * Work closely with utility teams to define, frame, and capture business needs * Develop information about Voice of Customer methods and leverage them to define and transform data within the Cornerstone large data platform * Design and build robust data model architectures to support fulfilling statistics processing and standardized metric definitions * Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case levels * Provide guidance to enhance competencies to drive efficiency in computing programs using massive data ecosystems * Power consumer story evaluation & elaboration, design and development of software programs, exploring & building automation tools * Proactively select and automate manual tasks to improve quality and efficiency Position Responsibilities (Continued) * Collaborate with partners from GSN and AET to prioritize, define, enhance, and test data for various use cases as part of the VOC end-to-end technique * Work closely with dating managers/product owners for expertise functional requirements and converting them into technical deliverables * Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to business groups Essential Qualifications * Hands-on experience with Hive/Hadoop, PySpark, Python, shell scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for at least 3+ years * Strong understanding of data architecture and data modeling principles * Experience with Qualtrics and Cornerstone platforms * Excellent analytical and problem-solving skills * Strong communication and collaboration skills Preferred Qualifications * Experience with big data technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python * Knowledge of data governance and data quality principles * Experience with Agile methodologies and DevOps practices * Certification in data architecture or a related field Career Growth Opportunities and Learning Benefits At blithequark, we're committed to the growth and development of our colleagues. We offer: * Career development and education opportunities * Competitive base salaries and bonus incentives * Support for economic well-being and retirement * Flexible working models with hybrid, onsite, or virtual arrangements depending on position and business needs * Generous paid parental leave policies (depending on your location) * Free access to international on-site wellness facilities staffed with nurses and doctors (depending on location) * Free and confidential counseling aid through our Healthy Minds application Work Environment and Company Culture At blithequark, we prioritize our colleagues' holistic well-being, including their physical, financial, and intellectual health. We strive to create an environment where each person feels seen, heard, and valued. Our company culture is built on the principles of integrity, respect, and teamwork. Compensation and Benefits We offer a competitive compensation package, including: * $35/hour remote data entry opportunity * Comprehensive benefits package, including medical, dental, and vision insurance * Generous paid time off and holidays Conclusion If you're a motivated and experienced Senior Statistics Architect looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. Join our team and be part of our mission to deliver exceptional customer experience. Apply now and take the first step towards a rewarding career with blithequark! Don't miss this opportunity to join our team and be part of our mission to deliver exceptional customer experience. Apply now! Job Title: Experienced Senior Statistics Architect for Voice of Customer Method Transformation and Innovation Location: Remote (Dominican Republic) Hourly Rate: $35/hour Job Type: Full-time Apply Job! Apply for this job
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