**Experienced Series 7 Financial Services Representative – Customer Service Expert with Brokerage Operations Experience**

**Join arenaflex in Salt Lake City, UT, and embark on a dynamic career journey as a Series 7 Financial Services Representative.** At arenaflex, we're dedicated to delivering exceptional customer experiences and innovative financial solutions. As a Series 7 Financial Services Representative, you'll play a vital role in addressing brokerage complaints, providing top-notch customer service, and driving process improvements within our customer support functional area. **About arenaflex** arenaflex is a leading organization in the financial services industry, committed to empowering individuals and businesses to achieve their financial goals. With a strong focus on customer satisfaction, we strive to create a culture of excellence, innovation, and collaboration. Our team is passionate about making a positive impact, and we're excited to welcome like-minded professionals to join our journey. **Job Summary** As a Series 7 Financial Services Representative, you'll be the first point of contact for our clients, addressing their brokerage complaints and providing expert support. Your primary responsibilities will include: * Participating in moderately complex support services in account management, operations, documentation, customer service, and technical support * Identifying opportunities for process improvement within the customer support functional area * Reviewing basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development * Presenting recommendations for resolving moderate to complex situations and exercising independent judgment while developing an understanding of internal and external customer needs * Providing information to customer service colleagues, relationship managers, internal partners, and stakeholders, and customers to resolve customer issues **Key Responsibilities** * Address brokerage complaints and provide expert support to clients * Participate in process improvement initiatives to enhance customer support services * Review and resolve routine technical issues or challenges * Develop and present recommendations for resolving moderate to complex situations * Collaborate with internal teams to resolve customer issues * Provide information and support to customers, colleagues, and stakeholders **Essential Qualifications** * 2+ years of experience in Customer Service, Financial Services, or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Series 7 license required (must be active or within a 2-year window for reactivation) * Brokerage operations experience * Customer service experience * Strong verbal and written communication skills * Proficiency in Microsoft products **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment * Strong analytical and problem-solving skills * Ability to work independently and as part of a team * Excellent time management and organizational skills * Strong attention to detail and ability to multitask **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work in a team environment and collaborate with internal teams * Analytical and problem-solving skills * Time management and organizational skills * Attention to detail and ability to multitask * Proficiency in Microsoft products **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Series 7 Financial Services Representative, you'll have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **Work Environment and Company Culture** arenaflex is a hybrid workplace, offering a balance of remote and in-office work arrangements. Our office is located in Salt Lake City, UT, and we're committed to creating a culture of inclusivity, diversity, and respect. We believe in empowering our employees to make a positive impact and strive to create a work environment that's engaging, supportive, and fun. **Compensation, Perks, and Benefits** As a Series 7 Financial Services Representative, you'll be eligible for: * Competitive hourly rate: $30-$32 per hour * Ongoing training and development opportunities * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements and remote work options **How to Apply** If you're a motivated and customer-focused professional with a passion for financial services, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and does not discriminate in employment on the basis of minority, gender, disability, religion, LGBTQI, age, or veterans. We're committed to creating a diverse and inclusive workplace that values and respects all employees. Apply for this job