Experienced Strategic Negotiator for Open Connect Partnerships – Internet Service Provider Relations and Network Optimization Expert

Introduction to Netflix and the Open Connect Partner Engagement Team Netflix is a global leader in the entertainment industry, providing services to over 283 million paid memberships in more than 190 countries. Our members enjoy a wide variety of TV series, films, and games, and we continue to experience remarkable growth. As a key player in the internet ecosystem, Netflix is responsible for over 30% of primetime internet traffic with many Internet Service Providers (ISPs). The Open Connect Partner Engagement Team plays a vital role in ensuring the best possible end-user quality of experience through collaborations with ISPs to maximize traffic throughput and minimize network congestion. Job Overview We are seeking an experienced and skilled Open Connect Strategic Negotiator to join our team. As a seasoned professional with a strong background in complex negotiations and relationship management with Internet Service Providers, you will be responsible for maintaining and deepening relationships with ISPs in the United States and Canada, representing Netflix's business interests in negotiations, and providing regular updates and capacity forecasts to ISP partners. You will also monitor interconnection and OCA utilization, collaborate with cross-functional teams, and contribute to relevant industry organizations and events to promote Open Connect and develop the global interconnection ecosystem. Key Responsibilities Maintain and deepen relationships with ISPs in the United States and Canada, and represent Netflix's business interests in negotiations Provide regular updates and capacity forecasts to ISP partners on Netflix traffic destined for their users, and suggest potential network optimizations where appropriate Monitor interconnection and OCA utilization to ensure sufficient capacity is available, and work with ISPs to augment capacity as needed Cross-functional collaborations with Business Development, Legal, Government Relations, and Public Relations representing Open Connect objectives Contribute to relevant industry organizations and events to promote Open Connect and help develop the global interconnection ecosystem Requirements and Qualifications To be successful in this role, you will need to possess the following essential qualifications: Communicate effectively and succinctly with a wide variety of technical, business, and legal contacts at ISP partners fluently in English A history of executive engagements with ISPs Deep understanding of the Internet ecosystem, both from a technical and business perspective High-level project management skills to ensure the success of partner activities Exceptional familiarity with Internet technology concepts and their use by ISPs, including routing (IGP/BGP), traffic management, and interconnection and data center services Ability to present Netflix Open Connect concepts and activities for audiences of various sizes Ability to analyze and present a variety of data using Google Sheets, scripting, and database queries Be able to produce reports using tools such as Microstrategy and Tableau for internal and partner uses Preferred Qualifications In addition to the essential qualifications, the following skills and qualities are preferred: Be a self-starter, able to see a problem or opportunity and act on it independently Be an active listener, able to understand and respond to the needs of ISP partners and internal stakeholders Know when to escalate issues, and be able to communicate effectively with cross-functional teams Ability to write technical documentation, and find creative solutions to complex problems Career Growth Opportunities and Learning Benefits At Netflix, we are committed to providing our employees with opportunities for growth and development. As an Open Connect Strategic Negotiator, you will be part of a high-performance team that is shaping the future of the internet ecosystem. You will have the opportunity to work with a talented team of professionals, and to develop your skills and expertise in areas such as: Complex negotiations and relationship management Internet technology and ecosystem development Project management and cross-functional collaboration Data analysis and presentation Work Environment and Company Culture Netflix is a unique and dynamic company, with a culture that values innovation, creativity, and collaboration. We are committed to providing a work environment that is inclusive, diverse, and supportive, and we strive to create a workplace where everyone can thrive. As an employee at Netflix, you will be part of a team that is passionate about changing the way the world watches movies and TV, and you will have the opportunity to contribute to the development of new technologies and services that are shaping the future of the entertainment industry. Compensation, Perks, and Benefits Netflix offers a competitive salary and a comprehensive benefits package, including: Health Plans Mental Health support 401(k) Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Family-forming benefits Life and Serious Injury Benefits Paid leave of absence programs Flexible time off Conclusion If you are a motivated and experienced professional with a passion for complex negotiations and relationship management, and a deep understanding of the internet ecosystem, we encourage you to apply for this exciting opportunity. As an Open Connect Strategic Negotiator at Netflix, you will be part of a talented team that is shaping the future of the internet ecosystem, and you will have the opportunity to develop your skills and expertise in a dynamic and supportive work environment. Don't miss out on this chance to join our team and contribute to the development of new technologies and services that are changing the way the world watches movies and TV. Apply today, and let's figure it out together! Apply for this job