**Experienced Swedish Customer Support Representative – Remote Customer Service Role in Greece**

Are you passionate about delivering exceptional customer service and fluent in the Swedish language? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our team at blithequark as a Swedish Customer Support Representative. In this remote role, you will have the chance to work with a dynamic team, enjoy flexible working hours, and grow within a company that prioritizes top-quality customer service. **About blithequark** blithequark is a leading company that specializes in providing innovative HR solutions to top companies. With a strong presence in Greece, we are committed to delivering exceptional customer experiences and fostering a culture of excellence. Our team of experts is dedicated to guiding and advising candidates through the recruitment process, ensuring that every individual finds the perfect fit for their career goals. **Responsibilities** As a Swedish Customer Support Representative at blithequark, your primary responsibilities will include: * Managing incoming chat, mail, or phone calls from customers in a timely and efficient manner * Identifying and assessing customers' needs to achieve satisfaction and resolve issues promptly * Building trust with customers through open and interactive communication, ensuring that their concerns are addressed and their expectations are met * Providing accurate, valid, and complete information by utilizing the methods and tools available * Maintaining records of customer interactions, processing customer accounts, and filing documents as required * Following established communication procedures, guidelines, and policies to ensure consistency and quality **Requirements** To succeed in this role, you will need to possess the following qualifications and skills: * Fluency in Swedish (C1 - C2 level) * Very good command of English (B2 – C1 level) * Good MS Office skills, including proficiency in Microsoft Word, Excel, and PowerPoint * Strong phone contact handling skills and active listening abilities * Excellent communication and presentation skills, with the ability to adapt to different types of characters and personalities * Customer orientation and ability to respond to diverse customer needs and expectations * Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment **Benefits** As a valued member of our team, you can expect to enjoy a range of benefits, including: * A competitive remuneration package that reflects your skills and experience * An extra monthly bonus depending on your performance appraisal * Comprehensive healthcare benefits and numerous other discounts * A ticket restaurant allowance to enjoy meals on us * A relocation package for candidates relocating from abroad, including travel expenses and initial accommodation **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their skills. As a Swedish Customer Support Representative, you will have access to a range of training and development opportunities, including: * Ongoing training and coaching to enhance your customer service skills and knowledge * Opportunities to take on additional responsibilities and contribute to the growth of the company * A supportive and collaborative work environment that encourages open communication and feedback **Work Environment and Company Culture** Our company culture is built on the principles of excellence, innovation, and customer satisfaction. We strive to create a work environment that is inclusive, supportive, and stimulating, where every employee feels valued and empowered to contribute their best. As a Swedish Customer Support Representative, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. **How to Apply** If you are a motivated and customer-focused individual with a passion for the Swedish language, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. **Join our team at blithequark and embark on a rewarding career journey that will challenge and inspire you.** Apply for this job