Experienced User Experience Internship – Designing Innovative Retail Experiences for a Leading Home Improvement Retailer

Remote, USA Full-time
About The Home Depot The Home Depot is the world's largest home improvement retailer, with a rich history of innovation and customer satisfaction. Our company is built on a foundation of customer-centricity, with a focus on delivering exceptional products and services to our customers. As a leader in the home improvement industry, we are committed to creating a culture of innovation, collaboration, and growth. Our Summer Internship program is designed to provide college students with hands-on experience in a corporate environment, while developing leadership skills and building a strong foundation for their future careers. Internship Overview The Home Depot's Summer Internship program offers college students an opportunity to develop leadership skills and gain hands-on experience in a corporate environment. During an 11-week period from May 12 - July 25, 2025, interns will be assigned to a functional team such as Supply Chain, Marketing, e-commerce, Technology, Finance, Operations, Merchandising, Outside Sales, Services, Human Resources, etc. Interns will learn more about our retail business and our corporate offices while having the opportunity to work on a pre-assigned project that impacts the function they are supporting. Additionally, interns participate in networking and development activities that set them up for success as they build their careers. What Makes a Great Intern? We are looking for motivated and talented individuals who embody the following qualities: Action Oriented: Interns take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Manages Ambiguity: Interns effectively navigate and thrive in uncertain situations while using sound judgment to make decisions without having the full picture. Collaboration: Interns contribute to the group's efforts and steps forward to help as needed. Seeks input from others. Nimble Learning: Interns actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder. Communication: Interns develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus: Interns build strong customer relationships and deliver customer-centric solutions. Drives Results: Evaluates information to make logical decisions and achieve results despite potential challenges or setbacks. Preferred Skills We are looking for interns with the following skills and experience: Excel Proficiency: Using Excel for data entry, analysis, and visualization by creating charts and applying data validation. PowerPoint Proficiency: Using PowerPoint to create and deliver effective presentations. UX Understanding: Using user experience (UX) skills to research user needs, develop journey maps, and implement UX design principles for business processes. Presentation Abilities: Delivering clear and persuasive presentations to various audiences. Research: Researches and collects data to address business questions. Description of the Major/Subject Area As a UX Design Intern, you will collaborate with a team that defines and designs user interfaces, systems, and interaction, visual, motion, and voice design patterns. With passion for interaction and visual design, you can help craft end-to-end experiences to enact cutting-edge retail strategies. Design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design roles—as well as design technologists, researchers, writers, and more. Tasks, Responsibilities, and Key Accountabilities The following are the key tasks, responsibilities, and accountabilities for this role: Design thoughtful, beautiful, and useful software user interfaces and experiences in a team environment. Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings. Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements. Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes. Work with stakeholders to plan projects for effective delivery while maintaining high standards for design. Be a passionate and effective advocate for design with non-design audiences. Experience with consumer brand experience design and an understanding of storytelling. Visual design expertise demonstrated through mockups and style guides. Additional design skills in related fields, including film-making, motion design, and prototyping. Experience in designing interactions for voice-led devices. Experience in designing cross-platform experiences. Ability to extract complex concepts and quickly turn around rigorous flows and mock-ups reflecting a range of options. Ability to proficiently present design solutions to stakeholders in design, product management, and engineering. Ability to drive the design review cycle and close on design requirements independently. Able to use best practices for mobile and web-based information architecture and design, as well as knowledge of usability principles and techniques. Excellent communication, presentation, and interpersonal skills. Preferred Qualifications We are looking for interns with the following qualifications: Currently pursuing relevant degree. 0-1 years of relevant work experience. Previous design internship(s) and/or project experience in design. Experience working in a collaborative team environment to deliver high-quality design solutions. Experience in a variety of design, wire-framing, and prototyping tools. Preferred GPA 3.0 or above. Description of Roles: (Career Paths that Utilize this Skillset Full-Time) At The Home Depot, our associates always have room to move up and explore new opportunities. After the Internship, here are some examples of early career roles for interns with a background in UX: User Experience Designer. User Experience Researcher. Location Interns will be primarily remote throughout the 11-week program but may be required to travel to our Atlanta corporate office (Store Support Center) for up to 3 weeks during the program. Travel expenses will be covered for eligible interns. Ready to Apply? If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply for this job
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