Experienced Virtual Assistant for Project Coordination and Customer Communication in the Jewelry Industry – Remote Full-Time Opportunity

Welcome to blithequark At blithequark, we are passionate about delivering exceptional experiences in the jewelry industry, and we are now seeking a highly skilled and professional Virtual Assistant to join our team. As a Virtual Assistant for Project Coordination and Customer Communication, you will play a vital role in managing ongoing projects, supporting our team, and providing top-notch customer service. If you have a strong background in customer communication, project coordination, and a keen interest in the jewelry industry, we encourage you to apply for this exciting remote full-time opportunity. About the Role As a Virtual Assistant at blithequark, you will be responsible for managing and tracking ongoing projects, coordinating directly with customers and internal team members, and ensuring the smooth execution of projects. You will be the primary point of contact for customers and team members, handling follow-ups, and keeping tasks and deadlines on track. Your excellent communication skills, professionalism, and attention to detail will be essential in providing exceptional customer service and supporting our team. Key Responsibilities Manage and track ongoing projects with attention to detail, ensuring timely completion and meeting deadlines Coordinate directly with customers and internal team members via phone and email, providing updates and resolving queries Handle follow-ups to keep tasks and deadlines on track, ensuring seamless project execution Provide professional customer service in all interactions, responding to customer inquiries and resolving issues promptly Assist with scheduling, documentation, and general administrative tasks, maintaining accurate records and files Requirements and Qualifications To be successful in this role, you will need to possess excellent verbal and written communication skills, a professional demeanor, and customer service experience. Prior experience or knowledge in the jewelry industry is highly desirable, and previous experience as a Virtual Assistant or in project coordination is preferred. You should be comfortable making and receiving professional calls, have a strong attention to detail, and be able to manage multiple priorities. Essential Qualifications Excellent verbal and written communication skills, with the ability to communicate effectively with customers and team members Professional demeanor and customer service experience, with a strong focus on providing exceptional customer service Strong attention to detail and ability to manage multiple priorities, with excellent organizational and time management skills Comfortable making and receiving professional calls, with a stable internet connection suitable for calls and video meetings Available to work U.S. Eastern Standard Time (EST) hours, with a flexible schedule to accommodate business needs Preferred Qualifications Prior experience as a Virtual Assistant or in project coordination, with a strong understanding of project management principles Knowledge or experience in the jewelry industry, with a keen interest in learning and developing expertise Previous experience working in a remote or virtual team environment, with excellent self-motivation and discipline Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects Attention to detail and ability to manage multiple priorities, with excellent problem-solving and analytical skills Ability to work independently and as part of a remote team, with excellent self-motivation and discipline Strong technical skills, including proficiency in Microsoft Office and Google Suite, with the ability to learn new software and systems Career Growth and Learning Opportunities At blithequark, we are committed to providing our team members with opportunities for growth and development. As a Virtual Assistant, you will have the opportunity to develop your skills and expertise in project coordination, customer communication, and the jewelry industry. You will work closely with our team to identify areas for improvement and develop strategies for growth, with regular feedback and coaching to support your development. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment. We believe in fostering a culture of collaboration, innovation, and excellence, with a strong focus on teamwork and communication. As a remote team member, you will be an integral part of our team, with regular virtual meetings and check-ins to ensure you feel connected and supported. Compensation, Perks, and Benefits We offer a competitive compensation package, with a range of perks and benefits to support your well-being and career development. These may include: Competitive hourly rate, with opportunities for bonuses and incentives Comprehensive benefits package, including health, dental, and vision insurance Opportunities for professional development and growth, with regular training and coaching Flexible work arrangements, with the ability to work from home or remotely Access to a range of tools and resources, including software, equipment, and technology How to Apply If you are a motivated and experienced Virtual Assistant looking for a new challenge, we encourage you to apply for this exciting opportunity. To apply, please submit a short voice recording (1–2 minutes) highlighting your relevant experience, background in customer communication, and why you would be a good fit for this role. Please ensure you have a stable internet connection and are available to work U.S. Eastern Standard Time (EST) hours. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. Apply now and take the first step towards an exciting and rewarding career as a Virtual Assistant in the jewelry industry. Apply for this job