Experienced Virtual Assistant – Live Chat and Administrative Support Specialist for Blithequark in Brazil

Introduction to Blithequark and the Industry Blithequark is a leading global financial services company, renowned for its innovative financial products and exceptional customer service. As a pioneer in the industry, blithequark has been providing top-notch financial solutions to its customers for over a century. With a strong presence in Brazil, blithequark is committed to delivering high-quality services that meet the evolving needs of its customers. The financial services industry is rapidly growing, and blithequark is at the forefront of this growth, leveraging technology to enhance its services and maintain its reputation as a trusted financial partner globally. Job Overview We are seeking an experienced Virtual Assistant to join our team in Brazil. As a Virtual Assistant, you will provide live chat support and administrative assistance to our senior leaders and teams. This is a full-time remote job that offers a competitive salary and the opportunity to work with a leading brand in the financial services industry. If you are a highly organized and tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Key Responsibilities Provide live chat support to customers and respond to their inquiries in a timely and professional manner Assist with the execution and implementation of ad-hoc tasks and projects, and contribute to continuous improvement across the team Support the organization and coordination of events, market visits, team meetings, and other activities Aid senior leaders with the onboarding process for new team members and internal developments, including business training and call monitoring Manage travel arrangements, calendar organization, and expense reports for senior leaders Coordinate and oversee conferences, meetings, and other events, making necessary arrangements such as logistics, catering, and meeting materials Support key HR reporting and complex presentations Offer additional administrative support to senior leaders as needed Manage contract signature processes and access to administration systems Essential Qualifications Fluency in English and Brazilian Portuguese (written and spoken) Administrative support experience in a large organization Experience interacting with senior leaders and providing exceptional support High attention to detail and organizational skills Strong interpersonal, relationship-building, and networking skills to build and maintain effective professional relationships across all areas of the organization Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously Excellent communication and time management skills Ability to work collaboratively in a unique and dynamic environment High level of proficiency using MS Office (Excel, Access, and PowerPoint), with Salesforce experience being a plus Preferred Qualifications Previous experience working in a virtual or remote environment Knowledge of financial services and products Experience with customer relationship management (CRM) software Certification in administrative support or a related field Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Virtual Assistant, you will have access to training and development programs that will help you enhance your skills and knowledge. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. With blithequark, you can expect a rewarding career with opportunities for advancement and professional growth. Work Environment and Company Culture Blithequark is a dynamic and inclusive workplace that values diversity and promotes a culture of excellence. We believe in fostering a work environment that is collaborative, innovative, and customer-centric. As a Virtual Assistant, you will be working remotely, but you will be part of a global team that is connected through technology and a shared commitment to delivering exceptional customer service. At blithequark, we prioritize work-life balance, flexibility, and employee well-being, and we offer a range of benefits and perks that support your overall health and happiness. Compensation, Perks, and Benefits We offer a competitive salary range of R$35 – R$45 per hour, depending on experience. In addition to your salary, you will be eligible for a range of benefits, including health insurance, retirement plans, and paid time off. You will also have access to our employee recognition and reward programs, which acknowledge and reward your contributions to the company. At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed in their careers. Conclusion If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Virtual Assistant. At blithequark, we are committed to excellence, innovation, and customer satisfaction, and we believe that our employees are our greatest asset. Don't miss this chance to be part of a dynamic and inclusive workplace that values diversity and promotes a culture of excellence. Apply now and take the first step towards a rewarding career with blithequark. Apply for this job