**Experienced Virtual Customer Service Representative – Remote Work Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional support to clients? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join the blithequark team as a Virtual Customer Service Representative. In this role, you'll have the opportunity to work from the comfort of your own home, enjoying a flexible schedule and a competitive hourly rate. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their full potential. Our team is comprised of talented professionals who share a common goal: to make a meaningful impact in the lives of our customers and the communities we serve. As a Virtual Customer Service Representative, you'll be an integral part of this mission, working closely with our clients to resolve their queries and concerns in a timely and professional manner. **Perks and Benefits** As a Virtual Customer Service Representative with blithequark, you can expect a comprehensive package of benefits and perks, including: * Competitive hourly rate of $12.00 per hour (with the option to earn $13.00 per hour for residents of Florida) * Paid training and onboarding program to ensure your success in the role * Opportunities for career growth and advancement within the organization * Flexible scheduling to accommodate your needs and preferences * Comprehensive benefits package, including medical, dental, vision, and life insurance * 401(k) matching program to support your long-term financial goals * Paid Time Off (PTO) after 90 days of employment * Referral program to reward your referrals and encourage word-of-mouth recruitment * Access to ongoing training and development opportunities to enhance your skills and knowledge **Responsibilities** As a Virtual Customer Service Representative, your primary responsibilities will include: * Responding to client inquiries and resolving their queries in a timely and professional manner * Following up on client cases to ensure that their needs are met and their concerns are addressed * Collaborating with internal teams to resolve complex issues and provide exceptional support to clients * Maintaining accurate records and documentation of client interactions and resolutions * Participating in ongoing training and development programs to enhance your skills and knowledge * Adhering to blithequark's policies and procedures, including those related to data security and confidentiality **Requirements** To be considered for this role, you'll need to meet the following requirements: * A computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old) * A USB headset and webcam * At least one 15" or larger monitor * Internet speed of at least 2 Mbps download and 1 Mbps upload (with a direct Ethernet connection preferred) * Ability to sit for extended periods of time * Manual dexterity and typing skills (40 WPM with 80% accuracy) * Quiet and distraction-free workspace * Location in one of the following states: Alabama, Arkansas, Florida, Idaho, Kansas, Kentucky, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin **Preferred Qualifications** While not required, the following qualifications are preferred: * Team Player: ability to work well as a member of a group * Enthusiastic: shows intense and eager enjoyment and interest * Detail Oriented: capable of carrying out a given task with all details necessary to get the task done well * Dedicated: devoted to a task or purpose with loyalty or integrity * Work-Life Balance: inspired to perform well by having ample time to pursue work and interests outside of work * Growth Opportunities: inspired to perform well by the chance to take on more responsibility * Goal Completion: inspired to perform well by the completion of tasks **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. **Job Types** * Full-time * Part-time **Salary** * $12.00 per hour (with the option to earn $13.00 per hour for residents of Florida) **Benefits** * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Referral program * Vision insurance **Shift** * Day shift * Evening shift * Night shift **Weekly day range** * Weekend availability **Work setting** * Remote **Application Question(s)** * Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? **Shift availability** * Day Shift (Preferred) * Night Shift (Preferred) **Work Location** * Remote Apply for this job