**Experienced Virtual Customer Service/Sales Representative – Supplemental Benefits Specialist**

Are you a charismatic and results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join blithequark's team of talented Virtual Customer Service/Sales Representatives, where you'll play a vital role in helping families protect their loved ones with comprehensive supplemental benefits. At blithequark, we're dedicated to providing innovative solutions that go beyond traditional employer-provided benefits. Our Virtual Customer Service/Sales Representatives are the face of our company, working closely with individuals who have signed up to receive supplemental benefits that give them peace of mind. As a key member of our team, you'll be responsible for consulting with families, explaining their options, and helping them select the best plan to fit their unique needs. **About blithequark** blithequark is a leading provider of supplemental benefits that help individuals and families protect their loved ones. Our mission is to empower people to take control of their health and well-being, and to provide them with the support and resources they need to thrive. With a strong commitment to innovation, customer satisfaction, and employee development, we're a dynamic and forward-thinking organization that's always looking for talented individuals to join our team. **Key Responsibilities** As a Virtual Customer Service/Sales Representative at blithequark, your key responsibilities will include: * Reaching out to individuals who have requested more information on the benefits we offer, and scheduling Zoom meetings to discuss their options * Customizing new benefit plans and adjusting existing plans to fit the current needs of each client * Establishing and maintaining relationships with existing and new clients, providing attentive customer service and administrative support as needed * Performing benefit reviews for existing clients, and helping with any necessary claims or adjustments * Responding to and resolving client questions and concerns regarding their benefits * Ensuring that all documentation is accurate and complete, and performing any necessary updates on schedule **Essential Qualifications** To succeed in this role, you'll need to possess the following essential qualifications: * 2+ years of experience in customer service, sales, or a related field * Excellent communication and interpersonal skills, with the ability to build strong relationships with clients * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Proficiency in Microsoft Office, with experience using CRM software a plus * Ability to work independently in a remote setting, with minimal supervision * Strong problem-solving skills, with the ability to think critically and creatively **Preferred Qualifications** While not required, the following qualifications would be a plus: * Experience working in the insurance or benefits industry * Familiarity with Zoom or other video conferencing software * Certification in customer service or sales, such as Certified Customer Service Representative (CCSR) or Certified Sales Professional (CSP) * Experience working in a fast-paced, dynamic environment **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build strong relationships with clients * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to work independently in a remote setting, with minimal supervision * Strong problem-solving skills, with the ability to think critically and creatively * Proficiency in Microsoft Office, with experience using CRM software a plus * Ability to adapt to changing priorities and deadlines, with a strong focus on customer satisfaction **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Virtual Customer Service/Sales Representative, you'll have access to: * Comprehensive paid training program, designed to help you develop the skills and knowledge you need to succeed in this role * Opportunities for career advancement, with a clear path for promotion to leadership roles * Ongoing training and development opportunities, to help you stay up-to-date with the latest industry trends and best practices * Collaborative and supportive work environment, with a focus on teamwork and open communication **Work Environment and Company Culture** As a Virtual Customer Service/Sales Representative at blithequark, you'll have the flexibility to work from home, with the ability to work from our offices if you prefer. Our company culture is built on a foundation of innovation, customer satisfaction, and employee development, with a strong focus on teamwork and open communication. We're a dynamic and forward-thinking organization that's always looking for talented individuals to join our team. **Compensation, Perks, and Benefits** As a Virtual Customer Service/Sales Representative at blithequark, you'll enjoy a competitive compensation package, including: * Weekly performance-based pay and bonuses, on average $65,000 to $68,500 first year annually * Comprehensive benefits package, including medical (BlueCross BlueShield), dental, vision, and hearing insurance * Company stock options offered * Flexible work schedule, with the ability to work from home or our offices * Ongoing training and development opportunities, to help you stay up-to-date with the latest industry trends and best practices **How to Apply** If you're a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job