**Experienced Web Chat Sales Support Specialist for Mobility Scooters at arenaflex**

At arenaflex, we're revolutionizing the way people live, work, and interact with each other. Our mission is to empower individuals to live life to the fullest, and we're looking for a talented and customer-focused individual to join our team as a Sales Support Specialist. If you're passionate about delivering exceptional customer experiences and driving sales growth, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative mobility solutions, dedicated to making a positive impact on people's lives. Our team is comprised of passionate and driven individuals who share a common goal: to provide exceptional service and support to our customers. We're committed to fostering a positive work environment, promoting collaboration, and encouraging growth and development. **Job Summary** We're seeking a highly skilled and customer-oriented Sales Support Specialist to join our team. As a key member of our sales team, you'll be responsible for responding to web inquiries through chat, engaging with customers in SMS sales conversations, and managing email correspondence. You'll also play a crucial role in responding to social media posts, enhancing our online presence, and driving sales growth. **Key Responsibilities** As a Sales Support Specialist at arenaflex, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. Your key responsibilities will include: * Responding to web inquiries through chat and SMS sales conversations, providing timely and accurate information to customers * Managing email correspondence, ensuring prompt and professional responses to customer inquiries * Participating in responding to social media posts, enhancing our online presence and customer engagement * Collaborating with the Sales Manager to achieve sales goals and objectives * Providing phone sales assistance, addressing customer inquiries, and supporting the Sales Manager in various administrative tasks * Driving sales growth through proactive and effective communication with customers * Maintaining accurate records and reports, ensuring seamless customer experiences across multiple platforms **Essential Qualifications** To succeed in this role, you'll need to possess the following essential qualifications: * Strong communication and writing skills, with the ability to articulate complex information in a clear and concise manner * Proficient typing skills, with the ability to type accurately and efficiently * Ability to learn and quickly adapt to new systems, processes, and technologies * Excellent customer service skills, with a passion for delivering exceptional experiences * Proactive attitude, with a willingness to take initiative and drive sales growth * Ability to multitask, prioritize tasks, and manage multiple projects simultaneously **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Experience in sales or customer service, with a proven track record of driving sales growth and delivering exceptional customer experiences * Knowledge of mobility scooters and related products, with a passion for staying up-to-date on industry trends and developments * Familiarity with CRM software and other sales tools, with the ability to learn and adapt quickly * Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues efficiently **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Excellent communication and writing skills, with the ability to articulate complex information in a clear and concise manner * Strong typing skills, with the ability to type accurately and efficiently * Ability to learn and quickly adapt to new systems, processes, and technologies * Excellent customer service skills, with a passion for delivering exceptional experiences * Proactive attitude, with a willingness to take initiative and drive sales growth * Ability to multitask, prioritize tasks, and manage multiple projects simultaneously * Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues efficiently **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to supporting the growth and development of our team members. As a Sales Support Specialist, you'll have the opportunity to: * Develop your skills and knowledge in sales, customer service, and mobility scooters * Collaborate with a talented team of professionals who share your passion for delivering exceptional customer experiences * Participate in training and development programs, designed to enhance your skills and knowledge * Take on new challenges and responsibilities, driving your career growth and development **Work Environment and Company Culture** arenaflex is proud to offer a positive and supportive work environment, where our team members can thrive and grow. Our office is located in a beautiful and modern building, with amenities such as: * A state-of-the-art gym and fitness center * A fully-stocked kitchen and break room * A collaborative and open workspace, designed to foster creativity and innovation * Regular team-building events and social activities, designed to promote camaraderie and teamwork **Compensation, Perks, and Benefits** As a Sales Support Specialist at arenaflex, you'll enjoy a competitive compensation package, including: * Hourly wage plus bonuses, based on performance and sales growth * A comprehensive benefits package, including health, dental, and vision insurance * Paid time off and holidays, designed to promote work-life balance * Opportunities for career growth and development, designed to support your long-term goals and aspirations **Conclusion** If you're a motivated and customer-focused individual, with a passion for delivering exceptional customer experiences, we want to hear from you! As a Sales Support Specialist at arenaflex, you'll have the opportunity to work with a talented team of professionals, driving sales growth and delivering exceptional customer experiences. Apply now to join our team and take the first step towards a rewarding and challenging career in sales and customer service! Apply for this job